Tips & Tricks for customer data management

Get an extra boost for smart customer data processing and customer relationship enhancement

The Importance of SPF, DMARC, and DKIM for Sender Reputation

SPF, DKIM, and DMARC are key email authentication methods that prevent spam and other fraudulent emails. Including DKIM and SPF records in your emails, as well as DMARC policy, allows you to send email marketing without ending up in spam. PROTECT YOUR SENDER’S REPUTATION Every day, email inbox providers filter out millions of malicious messages….

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A Guide to Clean and Actionable Customer Data

Customer data is the lifeblood of digital marketing, but it only works when it is clean, normalized, and up to date. Several issues can arise during the gathering phase, damaging your automation, campaign performance, or analysis. Learn how to overcome them with CareCloud. MARKETING NEEDS DATA TO THRIVE As the most valuable digital asset in…

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How to Automate Loyalty Program Workflows: A Step-by-Step Guide

Running a loyalty program is just the first step. What truly drives customer engagement is timely and personalized communication. In this article, we walk you through three essential workflows every loyalty program needs and how to set them in the CareCloud platform. PAWS&PLAY: A BRAND THAT REWARDS LOYALTY We’ll focus on a fictional brand, Paws&Play,…

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Pharma Profit Wrapped Up: What’s New in the Pharma Industry?

The biggest Czech pharma event just finished, and we have a lot to discuss. The full-day program left us with tremendous know-how from leading pharma experts. As a Golden Partner, we presented on the concept of smart pharmacies and loyalty management. A DEFINITIVE EVENT FOR PHARMACISTS AND DISTRIBUTORS On 23 April, the AquaPalace Hotel in…

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3.1.13 Dynamic Product Parameters, Address-Imported Audiences, Recalculating Audience

Dynamic Product Parameters Our Email Designer got another tweak. When including products in the email template, you can now choose static or dynamic values. With dynamic values, you will ensure that every product attribute is up to date when the campaign is sent. This is especially important when creating email templates well in advance. Imported…

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Learn about the Most Profitable Automation Workflows

Automation workflows can transform marketing strategy, increase customer loyalty, and reduce costs. Workflows like the abandoned cart or welcome email will keep your customers more engaged and significantly increase your profits. ENHANCING PROFITABILITY THROUGH AUTOMATED PROCESSES Automation has revolutionized how businesses interact with customers, offering unmatched efficiency and personalization. By automating customer journeys, businesses streamline…

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CareCloud Partners with Pharma Profit 2026, the Biggest Czech Pharmacy Congress

This year’s Pharma Profit congress, set for 23 April at the Aquapalace Hotel in Prague, will be the most notable event for pharmacy professionals in the Czech Republic and Slovakia. CareCloud attends as the Golden Partner and brings an advanced marketing solution to pharmacies. What to expect? WHAT’S THE PROGRAM ABOUT? Pharma Profit is the…

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How to Use Pass Machine for Restaurant Loyalty Campaigns: A Practical Tutorial

Digital loyalty cards are easy. Turning them into a real growth channel is not. In this tutorial, we’ll show how restaurants can connect PassMachine with CDP & CRM CareCloud to turn simple wallet cards into a data-driven loyalty channel that actively drives repeat visits, targeted engagement, and higher revenue. USING PASSMACHINE FOR RESTAURANT LOYALTY PassMachine…

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Lead Customer Journey in the Right Direction with CareCloud

Purchase is just the beginning. Today’s retention-based market is all about creating a stellar customer experience, collecting the right customer data, maintaining an omnichannel strategy, and conducting constant analysis. Discover ways to orchestrate customer journeys with CareCloud. LET’S TALK ABOUT CUSTOMER JOURNEY  Making a “quick profit” is no longer a viable strategy in the current…

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How to Reduce Customer Churn with Automation: A Step-by-Step Guide

Are your customers slipping away? This guide shows how to reduce churn through segmentation, personalization, and automation. Follow our step-by-step guide to create your own win-back workflow and re-engage customers before it’s too late. WHEN CHURN BECOMES A CHALLENGE For the purpose of this article, we will use a fictional brand, Swiftmotion, a retailer of…

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Master Your Customer Data and Transform Your Marketing

Today’s marketing revolves around retaining loyal customers through personalized communication and automation. To power these marketing efforts, you have to collect relevant data. This article will describe the different types of customer data and how to obtain it. TODAY’S MARKETING FOCUS In the current marketing climate, brands are shifting their strategies to focus on existing customers…

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MEET OUR AUTHORS

Who creates tips for you?

Miloslav Pexa

Hard-working visionary focused on providing the best possible customer experiences.

Sabina Bednářová

Talented copywriter with a knack for creating interesting and engaging content.

Vladimír Stříteský

Leading expert on loyalty programs, automation, and retention marketing, specializing in retail, hospitality, and e-commerce.

Jan Doleček

Marketing specialist with a penchant for archaic language, loyalty programs, and customer data platforms.

Jiří Šulc

Code genius overseeing all the new features and functionalities created for you.

Ondřej Pexa

The expert on direct communication, e-mailing, and GDPR. Always finding new ways to boost response rate.