Results for Jan Doleček

Increase Retention Rate with NPS Workflow: Step-by-Step Tutorial

Every brand gets a low NPS (Net Promoter Score) rating from time to time, but can still retain customers and build CLV. Automate low NPS response to drive your success. This tutorial shows you the whole process, from the apology e-mail and voucher design to workflow logic.  NPS RESPONSE: THE PROCESS Our use case features…

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Build a Solid Flash Sale Strategy to Boost Your Revenue

When managed well, flash sales can be a very profitable addition to business strategy. Using proven best practices, you can maximize their uplift and reduce the risks associated with them. Time to get that revenue boost. SUPPORT REVENUE STREAM WITH FLASH SALES Brands occasionally engage in flash sales for added revenue. These are perfect opportunities…

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How to Create A Drip Campaign in CareCloud: Step-by-Step Instructions

Present your product in the best light with a drip campaign! This tutorial will guide you through a welcome drip campaign from start to finish. Learn to create email templates, discount vouchers, and complete automation workflows. Convert new subscribers into loyal customers with CareCloud! DRIP CAMPAIGN BASICS Sometimes, one email is not enough to engage…

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3.1.08 External App Interface, Two-Factor Authentication, Domain Verification Check

External Apps Interface We have reworked the entire interface when adding new external apps. With a more intuitive design, CareCloud can easily integrate with any e-shop, POS, app, or customer support. Create a unified network of interconnected systems with CareCloud as the center. Two-Factor Authentication We implemented two-factor authentication to ensure secure and authorized access to…

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Optimize CTR and Perform Emailing Wonders with CareCloud

Open rates are done. Email CTR is a far more reliable indicator of campaign success. Optimize it any chance you get: Grow a healthy emailing practice with CareCloud Email Designer, A/B Testing, and an analysis app. THE CLICKS THAT MATTER Today, the open rate is hardly relevant for campaign analysis. People may open the email,…

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3.1.07 Send Time Optimization, Adding Purchases, Recommended Rewards

Send Time Optimization What is the perfect moment to send an email? With Send Time Optimization, you don’t have to worry! With this feature, every customer receives the email when they are most likely to open it. You can easily set it with a few clicks during campaign creation. The feature operates within a 24-hour…

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The Definitive Guide to Personalization by CareCloud

Personalization is not only profitable but also necessary. Master it using CareCloud to maximize CLV, revenue, and conversion. Deliver unique experience and benefit from deep customer relationships. PERSONALIZATION AS PRACTICE As a marketing buzzword, personalization promises huge profits and game-changing opportunities. But in most cases, brands limit personalization to addressing customers by their name. Needless…

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3.1.06 Product Feed and Quality Control in Campaign Designer, Product Tags

Campaign Designer: Product Feed  Adding products in e-mail templates is easier than ever. With a simple drag and drop, you can put any product from your Heureka feed into an e-mail building block. Moreover, you can customize which product details you want to display. Add up to 20 products at once to fully showcase your…

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New CareCloud App Revealed – Customer Engagement!

Enrich your first-party strategy with CareCloud’s brand-new Customer Engagement app. It allows you to track customers’ interactions on your website without the need for integration using the CareCloud API. Collect first-party data and drive revenue through engagement-based automated workflows.  CUSTOMER ENGAGEMENT BASICS Prepare for the next step in proactive personalization! CareCloud presents a new core…

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CareCloud and Shoptet: Bring Personalized Marketing to Your Online Shop!

Combine the power of CareCloud and Shoptet! Send personalized omnichannel campaigns, automate communications, and manage customer rewards. With CareCloud, your online shop gains a complete marketing solution. PERSONALIZED MARKETING FOR E-COMMERCE Customers expect a unique experience every time they shop online. They don’t respond to generic communication with zero engagement, and they won’t return to…

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MEET OUR AUTHORS

Who creates tips for you?

Miloslav Pexa

Hard-working visionary focused on providing the best possible customer experiences.

Sabina Bednářová

Talented copywriter with a knack for creating interesting and engaging content.

Vladimír Stříteský

Business-oriented expert on Automation, CDP, and data management for retail and e-commerce.

Jan Doleček

Marketing specialist with a penchant for archaic language, loyalty programs, and customer data platforms.

Jiří Šulc

Code genius overseeing all the new features and functionalities created for you.

Bára Hořejš

Blooming digital marketer and university student influenced by international environment with passion for writing and brand-awarness. Always seeking new solutions and exploring technology.

Ondřej Pexa

The expert on direct communication, e-mailing, and GDPR. Always finding new ways to boost response rate.