Results for Jan Doleček
Lead Customer Journey in the Right Direction with CareCloud
Purchase is just the beginning. Today’s retention-based market is all about creating a stellar customer experience, collecting the right customer data, maintaining an omnichannel strategy, and conducting constant analysis. Discover ways to orchestrate customer journeys with CareCloud. LET’S TALK ABOUT CUSTOMER JOURNEY Making a “quick profit” is no longer a viable strategy in the current…
Master Your Customer Data and Transform Your Marketing
Today’s marketing revolves around retaining loyal customers through personalized communication and automation. To power these marketing efforts, you have to collect relevant data. This article will describe the different types of customer data and how to obtain it. TODAY’S MARKETING FOCUS In the current marketing climate, brands are shifting their strategies to focus on existing customers…
CareCloud in 2025: New Partnerships, Customer Engagement App, and System Optimization
The year 2025 marked a significant branching out. CareCloud enhanced its functionalities, unveiled a new app, forged new partnerships, and expanded its reach by exhibiting at major industry events. Let’s take a look at our 2025 milestones. FOCUS ON THE CUSTOMER, NOT TRENDS CareCloud’s 2025 story was one of steady innovation supported by practical, real-world…
Samoška 2026: What Happened, What Mattered, and What’s Next for Traditional Retail
Samoška again lived up to its reputation as the defining event for Czech and Slovak traditional retail. Held on 27–28 January in Olomouc, the two-day congress brought together store owners, suppliers, distributors, and technology partners to share know-how, discuss challenges, and build connections across the retail ecosystem. RETAILERS FACE NEW CHALLENGES TOGETHER The Samoška congress…
Design an Unforgettable Anniversary Reward with CareCloud
Boost average order value and retention rate with an automated Anniversary Reward. Personalize the reward by using loyalty data and CareCloud apps. Our in-depth tutorial guides you through the entire process on the CareCloud platform, from email templates to rewards and automated logic. REWARD LOYAL CUSTOMERS How do you boost customer loyalty besides the usual…
3.1.12 A/B Testing in Reward Recommendation, New Recommendation Models, Expanded Image Upload in Email Designer
A/B Testing: Reward Recommendation We’ve introduced a new possibility to gradually optimize campaigns. Now, you can set up A/B tests to see which model of reward recommendation works the best. Simply divide the audience by percentage and set up a different recommendation model for each portion. In the “Recommended rewards report,” you can then see…
Samoška 2026 Is the Definitive Event for Traditional Retail
If classic retail is your passion, Samoška is the event for you. The ultimate conference for Czech and Slovakian traditional retail offers inspiration, innovation, and networking. CareCloud attends the event as a partner. We’re looking forward to seeing you. WHEN TRADITIONAL RETAIL COMES TOGETHER Samoška is one of the major gatherings of Czech and Slovak…
Learn How CareCloud Improves Your Retail Chain
CareCloud has decades of experience in brick-and-mortar, which makes us the optimal CDP solution for physical retail stores. Using the latest customer data solutions and various marketing tools, you can enrich the in-store customer experience and grow your revenue. PHYSICAL STORES ARE HERE TO STAY Despite e-commerce’s growing popularity, physical stores remain strong. According to…
Automate Email Warm-ups with CareCloud: Step-by-Step Instructions
Win your customers back with re-engagement campaigns! You can warm up cold customers and revive profitable relationships by using CareCloud email designer, customer data insights, attractive incentives, and automated workflows. Our guide will lead you through the whole process. WINNING BACK CUSTOMERS WITH AUTOMATION Brands must avoid high customer churn by carefully nurturing relationships, engaging…
With Retail in Detail behind Us, Here’s What We Learned
Cozy, but insightful — that’s how we’d describe Retail in Detail 2025: CX + AI = ❤️, hosted by Blue Events. With a full day of lectures, discussions, and exhibitions, this event brought together retailers from all over the Czech Republic. What did we learn? HOW TO IMPROVE CUSTOMER EXPERIENCE? Retail in Detail proved one…
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