Build Authentic Relationships with Your Customers
The only Customer Data Platform / CDP & CRM perfectly adjusted for retail, pharma industry, hospitality, eshops, entertainment and more
CUSTOMER DATA PLATFORM
Gain Insights for Even Greater Results
Today's customers demand personalized experiences, and the best way to deliver it is to improve your deep understanding of their needs. CareCloud Customer Data Platform is designed to collect multi-source data, provide insights, recommendations, and a complete view of each customer for the different departments of your company and all customer touchpoints.
Collect data from all contact points with customers to create a persistent, unified, real-time, robust customer database. Provide the data to all applications and company teams for improved efficiency. CareCloud CDP allows you to create powerful omnichannel marketing campaigns with smart targeting and personalization.
APPLICATION FEATURES
Take advantage of CRM Customer 360 View, and provide your marketing team better understanding of the purchasing patterns by visualizing all the customer data in one screen. Increase the lifetime value by utilizing a full 360-degree customer view.
Get an in-depth look into customer's activity with regards to the Campaign Response, RFM Criteria, Lifetime Value or the Social Network Interactions and much more. You will identify the areas with higher engagement to promote your relationships where it is efficient the most.
USE CASE
Fits Your Business Perfectly
CRM CareCloud was developed with your business in mind. It provides you with precisely the features needed to grow your business. See more details below:
CareCloud grows customer relationships in thousands of pharmacies, increases recurrent spending thanks to the loyalty engine, and increases revenue via marketing automation and online distribution of customer benefits to every POS and other customer touchpoints directly.
Further details on the Pharma business solution can be found here.
CareCloud drives more sales in retail across Europe, increases the average amount spent, and raises customer’s engagement thanks to its smart omnichannel campaignes orchestration. CareCloud increases marketing synergy by bringing all your communication channels and activities together.
Further details on the Retail business solution can be found here.
CareCloud makes sure that customers frequently return to thousands of restaurants and hotels thanks to its great help to take special care of each guest. Turn your new customers into frequent spenders thanks to loyalty & reservation applications.
Further details on the Hospitality business solution can be found here.
Manage communication, marketing promotions, and customer program with the CareCloud entertainment's solution. Centralized administration allows you to unify customer experiences across all channels. Enhance the relationship management thanks to the smart recommendation and prediction features.
Further details on the Entertainment business solution can be found here.
GET ALL THE ANSWERS
Let’s Talk CLOUD and Explore How to Grow Your Business
LOYALTY CARE
Nurture Relationships with Unified Customer & User Experiences
Personalize every point of contact with your customer to match his taste and needs. Increase customer loyalty by designing variable websites, emails, and product offers to provide genuine customer experience.
Use all CDP data to improve Customer & User Experiences and Customer Engagement to grow genuine relationships with your customers.
REFERENCES
CRM Carecloud Delivers Genuine Local Solution for Global Players
Retailers, hospitality and entertainment providers around the globe rely on CRM CareCloud to grow strong relationships with their customers. These success brands are powered by CRM CareCloud.
1.9k+
Customers
The best thing about CareCloud is the people behind it. Whenever we encounter an issue or need to consult anything, we can rely on sound advice to get the most from CareCloud.
We grow together thanks to our partnership, and so does our business!
Marian K.
Gopass
