CareCloud Platform News
The latest news from the world of customer data management and the use of artificial intelligence to improve customer interactions
The latest news from the world of customer data management
The world of customer data management is constantly evolving — and we’re keeping you up to date on what’s most important, not just in the CareCloud platform. In this section, you’ll find current trends, emerging technologies, and concrete examples of how AI is changing the way businesses understand their customers. Stay informed and get ahead with insights that have real impact.
Pharma Profit Wrapped Up: What’s New in the Pharma Industry?
The biggest Czech pharma event just finished, and we have a lot to discuss. The full-day program left us with tremendous know-how from leading pharma experts. As a Golden Partner, we presented on the concept of smart pharmacies and loyalty management. A DEFINITIVE EVENT FOR PHARMACISTS AND DISTRIBUTORS On 23 April, the AquaPalace Hotel in…
CareCloud Partners with Pharma Profit 2026, the Biggest Czech Pharmacy Congress
This year’s Pharma Profit congress, set for 23 April at the Aquapalace Hotel in Prague, will be the most notable event for pharmacy professionals in the Czech Republic and Slovakia. CareCloud attends as the Golden Partner and brings an advanced marketing solution to pharmacies. What to expect? WHAT’S THE PROGRAM ABOUT? Pharma Profit is the…
CareCloud in 2025: New Partnerships, Customer Engagement App, and System Optimization
The year 2025 marked a significant branching out. CareCloud enhanced its functionalities, unveiled a new app, forged new partnerships, and expanded its reach by exhibiting at major industry events. Let’s take a look at our 2025 milestones. FOCUS ON THE CUSTOMER, NOT TRENDS CareCloud’s 2025 story was one of steady innovation supported by practical, real-world…
Samoška 2026: What Happened, What Mattered, and What’s Next for Traditional Retail
Samoška again lived up to its reputation as the defining event for Czech and Slovak traditional retail. Held on 27–28 January in Olomouc, the two-day congress brought together store owners, suppliers, distributors, and technology partners to share know-how, discuss challenges, and build connections across the retail ecosystem. RETAILERS FACE NEW CHALLENGES TOGETHER The Samoška congress…
Samoška 2026 Is the Definitive Event for Traditional Retail
If classic retail is your passion, Samoška is the event for you. The ultimate conference for Czech and Slovakian traditional retail offers inspiration, innovation, and networking. CareCloud attends the event as a partner. We’re looking forward to seeing you. WHEN TRADITIONAL RETAIL COMES TOGETHER Samoška is one of the major gatherings of Czech and Slovak…
With Retail in Detail behind Us, Here’s What We Learned
Cozy, but insightful — that’s how we’d describe Retail in Detail 2025: CX + AI = ❤️, hosted by Blue Events. With a full day of lectures, discussions, and exhibitions, this event brought together retailers from all over the Czech Republic. What did we learn? HOW TO IMPROVE CUSTOMER EXPERIENCE? Retail in Detail proved one…
CareCloud Exhibited at Reshoper 2025: Here’s What We Learned
On 4 September 2025, the Křižík Pavilions hosted Reshoper 2025, where the largest Czech e-commerce brands showcased their products. The event provided unique opportunities to connect e-shop owners, tech providers, marketers, and logistics professionals. Of course, CareCloud could not miss this event. A MAJOR E-COMMERCE EVENT Over 4,000 visitors explored more than 100 exhibitors showcasing…
CareCloud as the Leading Partner of Retail in Detail Summit
If you are a retailer, attend Retail in Detail 2025. On 15th October, the exclusive summit brings together top Czech retail experts to provide you with all the networking and know-how opportunities you need. As a main partner, we exhibit the largest stand and host an insightful lecture by our Head of Sales & Marketing,…
New CareCloud App Revealed – Customer Engagement!
Enrich your first-party strategy with CareCloud’s brand-new Customer Engagement app. It allows you to track customers’ interactions on your website without the need for integration using the CareCloud API. Collect first-party data and drive revenue through engagement-based automated workflows. CUSTOMER ENGAGEMENT BASICS Prepare for the next step in proactive personalization! CareCloud presents a new core…
CareCloud and Shoptet: Bring Personalized Marketing to Your Online Shop!
Combine the power of CareCloud and Shoptet! Send personalized omnichannel campaigns, automate communications, and manage customer rewards. With CareCloud, your online shop gains a complete marketing solution. PERSONALIZED MARKETING FOR E-COMMERCE Customers expect a unique experience every time they shop online. They don’t respond to generic communication with zero engagement, and they won’t return to…
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