Analysis & Prediction App
Understand where your growth comes from, analyse every customer interaction and anticipate the future purchasing behaviour
Benefit from analysis going two steps further to predict future purchase behaviour. Use it to plan, design and personalize your marketing campaigns better and promote efficient product combinations.
HOW DOES IT WORK
Know the Exact Success of Your Campaigns
Identify the winning strategy and the success elements thanks to advanced and customizable campaign analyses in Analysis App. Gain assurance that your marketing resources are spent efficiently and that your timing maximizes ROI.
Utilize CareCloud's ability to identify, analyze, and anticipate the desires of your customers. With custom analyses and reporting, you will never be guessing, but always aiming at the bull's eye!
Analyze, Predict & Recommend
Utilize the perfect combination of analytical and prediction tools to develop the winning strategy. Customizable reports, coupled with advanced recommendation models, offer you a clear path to success.
Understand regional difference thanks to advanced Geoanalytical tools providing results in well-arranged maps. Use this knowledge to further personalize the content of your marketing campaigns for better conversion rates.
Find out the actual results of your campaign and analyse it deeply step by step in the Analysis App. Know the real reaction of your audience by comparison with the purchasing behaviour of easily created comparison segments.
Get the hard data about relations between promoted products, their abandonment rate from the shopping cart, and the preferred type of delivery. Use this data for efficient upsell, cross-sell or to diminish purchase barriers.
CareCloud predicts the future purchasing behavior of each customer thanks to data analysis of the entire buying behavior history, responses to marketing campaigns, communication history across the channels and all customer related data in CDP. Get the advantage of the best possible recommendation for every single customer and every type of omnichannel communication.
Optimize Recency - Frequency - Monetary parameters of every single customer thanks to the advanced analytical tools combined with recommendation relying on statistical models. Get all customer demography details in any moment of omnichannel campaign execution. Increase your profit and margin thanks to detailed reports identifying areas for improvement.
HOW DOES IT WORK
Access the Power of Knowledge
Discover the successful strategy in ready-made reports or create custom reports providing you with essential information for effective marketing and strategy decisions. Generate ad hoc reports if additional data is needed. Any information stored in the CareCloud's data warehouse is ready to serve you.
Visualize your progress on easy to read timelines to know you are on the right track. Compare different marketing campaigns with one click to measure your increasing efficiency.
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Our Clients Fall in Love with CareCloud
CareCloud truly streamlined work at our customer service. Our agents can view anything from a customer's history and create tasks in one interface without switching to other software. This significantly improved our agents' efficiency and customer satisfaction.
Tatry Mountain Resorts
We started with CareCloud as a small customer database solution, but as we grew together, our needs evolved, and now we use the full complexity of the CareCloud environment. It was never a problem to scale up or down CareCloud features to fit our needs.
We always emphasize building strong relationships with our customers in which is CareCloud great partner. It helps identify the best benefits we can provide to our loyal customers and monitor their activity, so we don't lose touch with our customer base.
The possibility to manage all channels from one place makes our marketing department happy. Our team manages e-mail promotions, text messages, and push notifications centrally, which improves the execution process and makes reporting much more informative.
I perceive CareCloud as an active partnership than just a product. I feel that we have a say in what features will be expanded or developed, which makes CareCloud the best solution for us in the long run.
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