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Read what's new in News, discover trends in Tips & Tricks, explore new features in the Release Notes, learn how to accelerate your marketing with Tutorials, and much more!

The world of customer data management is constantly evolving — and we keep track of the most important developments for you, both within and beyond the CareCloud platform. In this section, you’ll find current trends, new technologies, and concrete examples of how AI is transforming the way businesses understand their customers. Stay informed and gain an edge with insights that truly make an impact.

Pharma Profit Wrapped Up: What’s New in the Pharma Industry?

The biggest Czech pharma event just finished, and we have a lot to discuss. The full-day program left us with tremendous know-how from leading pharma experts. As a Golden Partner, we presented on the concept of smart pharmacies and loyalty management. A DEFINITIVE EVENT FOR PHARMACISTS AND DISTRIBUTORS On 23 April, the AquaPalace Hotel in…

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Building strong customer relationships starts with the details. Knowing what your customers want and when they want it is the key to success — and in this section, you'll find practical tips and tricks to help you achieve that. We'll show you how to build long-term trust and satisfaction through simple steps.

Learn about the Most Profitable Automation Workflows

Automation workflows can transform marketing strategy, increase customer loyalty, and reduce costs. Workflows like the abandoned cart or welcome email will keep your customers more engaged and significantly increase your profits. ENHANCING PROFITABILITY THROUGH AUTOMATED PROCESSES Automation has revolutionized how businesses interact with customers, offering unmatched efficiency and personalization. By automating customer journeys, businesses streamline…

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We provide you with a detailed overview of the newest features designed to boost your productivity, and bug fixes that improve the stability and reliability of our product. Discover performance optimizations that ensure faster and more efficient operation, and explore user interface improvements that enhance your daily experience. Our security updates offer you greater protection. Keep up with our release notes to always be among the first to leverage the latest technologies and improvements. Join the community that has access to the most cutting-edge solution on the market.

3.1.13 Dynamic Product Parameters, Address-Imported Audiences, Recalculating Audience

Dynamic Product Parameters Our Email Designer got another tweak. When including products in the email template, you can now choose static or dynamic values. With dynamic values, you will ensure that every product attribute is up to date when the campaign is sent. This is especially important when creating email templates well in advance. Imported…

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Welcome to a world of practical tutorials that skip the theory and take you straight to results. Whether you're a beginner or an advanced user, our guides help you master key skills — quickly, efficiently, and with real impact on your work.

How to Use Pass Machine for Restaurant Loyalty Campaigns: A Practical Tutorial

Digital loyalty cards are easy. Turning them into a real growth channel is not. In this tutorial, we’ll show how restaurants can connect PassMachine with CDP & CRM CareCloud to turn simple wallet cards into a data-driven loyalty channel that actively drives repeat visits, targeted engagement, and higher revenue. USING PASSMACHINE FOR RESTAURANT LOYALTY PassMachine…

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MEET OUR AUTHORS

Who creates tips for you?

Miloslav Pexa

Hard-working visionary focused on providing the best possible customer experiences.

Sabina Bednářová

Talented copywriter with a knack for creating interesting and engaging content.

Vladimír Stříteský

Leading expert on loyalty programs, automation, and retention marketing, specializing in retail, hospitality, and e-commerce.

Jan Doleček

Marketing specialist with a penchant for archaic language, loyalty programs, and customer data platforms.

Jiří Šulc

Code genius overseeing all the new features and functionalities created for you.

Ondřej Pexa

The expert on direct communication, e-mailing, and GDPR. Always finding new ways to boost response rate.