CareCloud CDP Tips & Tricks

Master Purchase Follow-Up and Optimize Customer Journey

Purchase follow-up provides perfect opportunities to engage and retain customers. Automate these messages, from the most basic to the most complex, and orchestrate the best of customer journeys. With CareCloud’s apps and out-of-the-box workflows, you can start right away. PURCHASE IS JUST THE BEGINNING  The customer’s first purchase may be the defining moment of their…

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Version 3.1.03 SMS and Viber Variables, Customer’s Cash Desk Widget, ISIC Support

SMS and Viber Designer: Variables and URL Links Short-form messages grow exponentially as tools for direct marketing. To reflect that, we added custom variables and shortened URL links directly into the SMS and Viber template texts. With an added layer of personalization and utility, your short-form marketing will engage more than ever before. Customer Account:…

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CareCloud Partners with Staffino for Enhanced Customer Feedback Collection

We are thrilled to announce our partnership with Staffino! As the no.1 effective feedback-gathering platform, Staffino helps to improve customer and employee experience. Learn how our platforms cooperate to help you increase CLV, revenue, and customer satisfaction. STAFFINO NOW COOPERATES WITH CARECLOUD We realize that good feedback management leads to higher revenue and retention rates,…

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The Importance of SPF, DMARC, and DKIM for Sender Reputation

SPF, DKIM, and DMARC are key email authentication methods that prevent spam and other fraudulent emails. Including DKIM and SPF records in your emails, as well as DMARC policy, allows you to send email marketing without ending up in spam. PROTECT YOUR SENDER’S REPUTATION Every day, email inbox providers filter out millions of malicious messages….

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Version 3.1.02 New MA Nodes and Customer Profile Tasks

New MA Action Nodes Marketing Automation just got a significant update! We added a new MA action node that lets you change your customers’ consent status. This allows you to react to consent changes automatically and avoid issues with sending unwanted communication. What’s more, you can also insert a Catalogue Voucher node to expand customer…

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Unlocking the Potential of WhatsApp Marketing 

In the ever-evolving digital marketing landscape, WhatsApp is proving to be a dynamic and underutilized platform with huge potential. Stand out from the noise of traditional channels like SMS and email. Leveraging this channel can transform customer engagement, increase sales, and differentiate your brand in a crowded marketplace. MAXIMIZE ENGAGEMENT WITH WHATSAPP WhatsApp offers a…

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Design Unforgettable Holiday Campaigns with CareCloud

Each major holiday is a business opportunity for increased sales, retention, and AOV. Therefore, supercharging your digital marketing content has to become a top priority. Create festive, engaging, and profitable marketing content with CareCloud. SPECIAL OPPORTUNITY: SPECIAL CARE  There are several crucial milestones each year to significantly ramp up profits, earn customer loyalty, and build…

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Why Customers Unsubscribe from Your Newsletters?

Newsletters are a great way to connect with your customers, but what do you do when too many customers start unsubscribing? Read this article to learn the most common motives your customers might have. WHAT IS HAPPENING Don’t worry; it’s normal for customers to unsubscribe from newsletters, but if they unsubscribe too much, there might…

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Rewarding Tips to Boost Your Voucher Strategy

To drive ROI and retention properly, you need to master customer rewards. Vouchers, coupons, or discounts are essential to marketing, and your success often depends on how well you employ them. Learn the best practices with CareCloud and transform your brand into an unstoppable customer magnet. WINNING OVER CUSTOMERS, ONE VOUCHER AT A TIME People…

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Overcoming Marketing Fatigue: How to Keep Your Audience Interested

Are you rolling your eyes at the next marketing message flooding your inbox and wishing there was a simple “unsubscribe from all” button? If so, you may be suffering from marketing fatigue, and so are your customers. Find out how to keep your customers engaged. SOMETIMES LESS IS MORE Marketing fatigue occurs when consumers feel…

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MEET OUR AUTHORS

Who creates tips for you?

Miloslav Pexa

Hard-working visionary focused on providing the best possible customer experiences.

Sabina Bednářová

Talented copywriter with a knack for creating interesting and engaging content.

Vladimír Stříteský

Business-oriented expert on Automation, CDP, and data management for retail and e-commerce.

Jan Doleček

Marketing specialist with a penchant for archaic language, loyalty programs, and customer data platforms.

Jiří Šulc

Code genius overseeing all the new features and functionalities created for you.

Bára Hořejš

Blooming digital marketer and university student influenced by international environment with passion for writing and brand-awarness. Always seeking new solutions and exploring technology.

Ondřej Pexa

The expert on direct communication, e-mailing, and GDPR. Always finding new ways to boost response rate.