Results for E-commerce
The Invisible Customer Experience in Retention Marketing
At Retail in Detail 2025, I presented on the shortcomings of customer experience (CX) in Czech retention marketing and explored strategies to overcome them. We discussed personalization, AI, online marketing, and why traditional newsletters are no longer sufficient. THE SITUATION IN CZECH RETAIL Approximately 95% of marketing emails get deleted by customers because they are…
Step-by-Step Guide: Launching a Christmas Campaign with Email, SMS, and Push
The holiday season is the perfect moment to reach customers with gift ideas and exclusive offers. This tutorial shows how to plan a multi-channel Christmas campaign with email, SMS, and push notifications. Drive engagement, inspire purchases, and make your brand stand out with CDP & CRM CareCloud. PLANNING YOUR CAMPAIGN Blossara, a fictional cosmetics brand,…
Automate Email Warm-ups with CareCloud: Step-by-Step Instructions
Win your customers back with re-engagement campaigns! You can warm up cold customers and revive profitable relationships by using CareCloud email designer, customer data insights, attractive incentives, and automated workflows. Our guide will lead you through the whole process. WINNING BACK CUSTOMERS WITH AUTOMATION Brands must avoid high customer churn by carefully nurturing relationships, engaging…
Enhance User Experience and Drive Sales with Push Notifications
Push notifications have become an essential part of everyone’s daily routine, keeping us updated with news, reminders, and offers. Learn how to create stunning push notifications to engage your customers and increase revenue. DRIVE CUSTOMER ENGAGEMENT Push notifications are powerful tools for e-commerce. With a remarkable 87% open rate and an average click-through rate of…
CareCloud Exhibited at Reshoper 2025: Here’s What We Learned
On 4 September 2025, the Křižík Pavilions hosted Reshoper 2025, where the largest Czech e-commerce brands showcased their products. The event provided unique opportunities to connect e-shop owners, tech providers, marketers, and logistics professionals. Of course, CareCloud could not miss this event. A MAJOR E-COMMERCE EVENT Over 4,000 visitors explored more than 100 exhibitors showcasing…
Three Tips on Customer Segmentation: Supercharge Retention with CareCloud
Segmentation is why your communication engages customers properly, as it is crucial to increasing conversion, CLV, and turnover. Divide customers and send them personalized communication, providing excellent engagement. Discover ways to segment effectively with CareCloud. SEGMENTATION IS A GATEWAY TO PERSONALIZED EXPERIENCE Today, bulk emails or billboards mean diminishing (if any) returns. Each customer is…
CareCloud’s Customer Account Properties: A Practical Guide to Efficient Use
Gathering customer data helps personalize communication and streamline marketing campaigns. With CareCloud, you can add customer account properties tailored to your brand’s specific needs. In this article, we will guide you through the setup process and show you how to effectively use them in practice. INTRODUCING THE BRAND CareCloud provides a standard set of customer…
Automate Restock Reminders: A Step-by-Step Guide
Stay on top of customers’ minds and increase their shopping frequency with regular restock reminders. Our tutorial will guide you through the whole process, from email and reward design to setting up the complete automation workflow. KEEP CUSTOMERS INTERESTED Most brands’ profits come from repeated purchases. An effective strategy lies in reminding customers to buy…
Mastering SMS Messaging for Effective Marketing Campaigns
Engage customers like never before and unlock the potential of SMS marketing. Learn how to leverage brevity, evoke emotion, and personalize content while leveraging cutting-edge tools like CareCloud’s Abigail Chatbot to streamline your campaigns for maximum impact. THE POWER OF TEXTING SMS marketing is becoming increasingly popular in today’s fast-paced digital world, where attention spans…
Boost Sales in 12 Hours: A Practical Guide to Flash Sale Campaigns
Flash sales can do wonders in just a few hours — boosting revenue, reviving inactive customers, and capturing attention fast. In this article, we’ll guide you through how to easily set up a successful flash sale campaign using the CareCloud platform. A REAL-LIFE FLASH SALE EXAMPLE To best demonstrate the process, we’ll use the imaginary…
MEET OUR AUTHORS
Who creates tips for you?
Hard-working visionary focused on providing the best possible customer experiences.
Talented copywriter with a knack for creating interesting and engaging content.
Leading expert on loyalty programs, automation, and retention marketing, specializing in retail, hospitality, and e-commerce.
Marketing specialist with a penchant for archaic language, loyalty programs, and customer data platforms.
Code genius overseeing all the new features and functionalities created for you.
The expert on direct communication, e-mailing, and GDPR. Always finding new ways to boost response rate.