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Read what's new in News, discover trends in Tips & Tricks, explore new features in the Release Notes, learn how to accelerate your marketing with Tutorials, and much more!

The world of customer data management is constantly evolving — and we keep track of the most important developments for you, both within and beyond the CareCloud platform. In this section, you’ll find current trends, new technologies, and concrete examples of how AI is transforming the way businesses understand their customers. Stay informed and gain an edge with insights that truly make an impact.

With Retail in Detail behind Us, Here’s What We Learned  

Cozy, but insightful — that’s how we’d describe Retail in Detail 2025: CX + AI = ❤️, hosted by Blue Events. With a full day of lectures, discussions, and exhibitions, this event brought together retailers from all over the Czech Republic. What did we learn? HOW TO IMPROVE CUSTOMER EXPERIENCE?  Retail in Detail proved one…

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Building strong customer relationships starts with the details. Knowing what your customers want and when they want it is the key to success — and in this section, you'll find practical tips and tricks to help you achieve that. We'll show you how to build long-term trust and satisfaction through simple steps.

Enhance User Experience and Drive Sales with Push Notifications

Push notifications have become an essential part of everyone’s daily routine, keeping us updated with news, reminders, and offers. Learn how to create stunning push notifications to engage your customers and increase revenue. DRIVE CUSTOMER ENGAGEMENT Push notifications are powerful tools for e-commerce. With a remarkable 87% open rate and an average click-through rate of…

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We provide you with a detailed overview of the newest features designed to boost your productivity, and bug fixes that improve the stability and reliability of our product. Discover performance optimizations that ensure faster and more efficient operation, and explore user interface improvements that enhance your daily experience. Our security updates offer you greater protection. Keep up with our release notes to always be among the first to leverage the latest technologies and improvements. Join the community that has access to the most cutting-edge solution on the market.

3.1.11 Email Designer Group Tool, Email Unsubscribe Options

Group Tool Arrange email objects horizontally, such as text, images, or buttons, without the need to create new blocks. With the new Group tool, you can easily order and customize up to four objects! Moreover, you can also choose whether the group wraps or stays in a single line for mobile devices. Unlike with most…

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Welcome to a world of practical tutorials that skip the theory and take you straight to results. Whether you're a beginner or an advanced user, our guides help you master key skills — quickly, efficiently, and with real impact on your work.

Step-by-Step Tutorial: How to Launch an SMS Campaign for Your Most Loyal Customers

Want to launch an SMS campaign that delivers real results without wasting your budget? The key is simple: focus only on your most loyal customers. In this article, you’ll learn how to create a highly targeted campaign using smart segmentation, personalization, and precise timing. WHAT YOU’LL LEARN To show you how to set up an…

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MEET OUR AUTHORS

Who creates tips for you?

Miloslav Pexa

Hard-working visionary focused on providing the best possible customer experiences.

Sabina Bednářová

Talented copywriter with a knack for creating interesting and engaging content.

Vladimír Stříteský

Business-oriented expert on Automation, CDP, and data management for retail and e-commerce.

Jan Doleček

Marketing specialist with a penchant for archaic language, loyalty programs, and customer data platforms.

Jiří Šulc

Code genius overseeing all the new features and functionalities created for you.

Bára Hořejš

Blooming digital marketer and university student influenced by international environment with passion for writing and brand-awarness. Always seeking new solutions and exploring technology.

Ondřej Pexa

The expert on direct communication, e-mailing, and GDPR. Always finding new ways to boost response rate.