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Read what's new in News, discover trends in Tips & Tricks, explore new features in the Release Notes, learn how to accelerate your marketing with Tutorials, and much more!
The world of customer data management is constantly evolving — and we keep track of the most important developments for you, both within and beyond the CareCloud platform. In this section, you’ll find current trends, new technologies, and concrete examples of how AI is transforming the way businesses understand their customers. Stay informed and gain an edge with insights that truly make an impact.
Samoška 2026 Is the Definitive Event for Traditional Retail
If classic retail is your passion, Samoška is the event for you. The ultimate conference for Czech and Slovakian traditional retail offers inspiration, innovation, and networking. CareCloud attends the event as a partner. We’re looking forward to seeing you. WHEN TRADITIONAL RETAIL COMES TOGETHER Samoška is one of the major gatherings of Czech and Slovak…
Building strong customer relationships starts with the details. Knowing what your customers want and when they want it is the key to success — and in this section, you'll find practical tips and tricks to help you achieve that. We'll show you how to build long-term trust and satisfaction through simple steps.
E-mail Marketing: A Data-Driven Methodology for Designing, Managing, and Optimizing Campaign Performance
The aim of this article is to present a comprehensive methodological framework for systematically designing, implementing, and optimizing email campaigns with an emphasis on measurable business results, long-term performance sustainability, and a consistent customer experience. Email marketing has long been a stable and highly effective digital communication tool. Nevertheless, in an increasingly competitive environment of…
We provide you with a detailed overview of the newest features designed to boost your productivity, and bug fixes that improve the stability and reliability of our product. Discover performance optimizations that ensure faster and more efficient operation, and explore user interface improvements that enhance your daily experience. Our security updates offer you greater protection. Keep up with our release notes to always be among the first to leverage the latest technologies and improvements. Join the community that has access to the most cutting-edge solution on the market.
3.1.12 A/B Testing in Reward Recommendation, New Recommendation Models, Expanded Image Upload in Email Designer
A/B Testing: Reward Recommendation We’ve introduced a new possibility to gradually optimize campaigns. Now, you can set up A/B tests to see which model of reward recommendation works the best. Simply divide the audience by percentage and set up a different recommendation model for each portion. In the “Recommended rewards report,” you can then see…
Welcome to a world of practical tutorials that skip the theory and take you straight to results. Whether you're a beginner or an advanced user, our guides help you master key skills — quickly, efficiently, and with real impact on your work.
Design an Unforgettable Anniversary Reward with CareCloud
Boost average order value and retention rate with an automated Anniversary Reward. Personalize the reward by using loyalty data and CareCloud apps. Our in-depth tutorial guides you through the entire process on the CareCloud platform, from email templates to rewards and automated logic. REWARD LOYAL CUSTOMERS How do you boost customer loyalty besides the usual…
MEET OUR AUTHORS
Who creates tips for you?
Hard-working visionary focused on providing the best possible customer experiences.
Talented copywriter with a knack for creating interesting and engaging content.
Leading expert on loyalty programs, automation, and retention marketing, specializing in retail, hospitality, and e-commerce.
Marketing specialist with a penchant for archaic language, loyalty programs, and customer data platforms.
Code genius overseeing all the new features and functionalities created for you.
The expert on direct communication, e-mailing, and GDPR. Always finding new ways to boost response rate.