Customer Data Solution for Retail

Power your marketing efforts by Customer Data Platform for the most efficient customer segmenting and smart product recommendation. With CareCloud's segmenting tool, you create customer segments with the highest probability of purchase resulting in increased marketing success.

Improve further your marketing by personalizing the promoted product based on a prediction algorithm suggesting the most relevant items for a particular customer.

You can achieve your goals using only internal CareCloud Applications, yet you have the possibility to connect any external marketing tool you desire via API.

Get an edge over the fierce competitions thanks to the Loyalty Engine Application with perks and benefits based on accumulated points, membership or discount level. Inspire loyalty and grow stronger relationships to enjoy increased average amount spent as well as shopping frequency.

CareCloud's centralized loyalty administration allows you to adjust customer programs for stores, e-shop, mobile app and across all other customer touchpoints at the same time. This advantage decreases your overhead costs and unifies customer experience.

Address increasing requirements on customer relationships with CareCloud's automation workflows. Thanks to smart personalization, your customers will feel the interest and attention of your brand.

Design the full customer journey to turn new customers into frequent buyers with strong loyalty to your brand. Let the Marketing Automation App do the heavy lifting, while you focus on the strategy.

CareCloud Recommendations analyze customer purchasing history and customer segments to recommend products with the highest purchase probability.

Moreover, a fully customizable upsell feature allows you to offer additional products based on their suitability in relation to the shopping cart or current buying trends. With CareCloud, the average order of every customer increases.