Tips & Tricks for customer data management

Get an extra boost for smart customer data processing and customer relationship enhancement

The Importance of SPF, DMARC, and DKIM for Sender Reputation

SPF, DKIM, and DMARC are key email authentication methods that prevent spam and other fraudulent emails. Including DKIM and SPF records in your emails, as well as DMARC policy, allows you to send email marketing without ending up in spam. PROTECT YOUR SENDER’S REPUTATION Every day, email inbox providers filter out millions of malicious messages….

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Learn about the Most Profitable Automation Workflows

Automation workflows can transform marketing strategy, increase customer loyalty, and reduce costs. Workflows like the abandoned cart or welcome email will keep your customers more engaged and significantly increase your profits. ENHANCING PROFITABILITY THROUGH AUTOMATED PROCESSES Automation has revolutionized how businesses interact with customers, offering unmatched efficiency and personalization. By automating customer journeys, businesses streamline…

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CareCloud Partners with Pharma Profit 2026, the Biggest Czech Pharmacy Congress

This year’s Pharma Profit congress, set for 23 April at the Aquapalace Hotel in Prague, will be the most notable event for pharmacy professionals in the Czech Republic and Slovakia. CareCloud attends as the Golden Partner and brings an advanced marketing solution to pharmacies. What to expect? WHAT’S THE PROGRAM ABOUT? Pharma Profit is the…

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How to Use Pass Machine for Restaurant Loyalty Campaigns: A Practical Tutorial

Digital loyalty cards are easy. Turning them into a real growth channel is not. In this tutorial, we’ll show how restaurants can connect PassMachine with CDP & CRM CareCloud to turn simple wallet cards into a data-driven loyalty channel that actively drives repeat visits, targeted engagement, and higher revenue. USING PASSMACHINE FOR RESTAURANT LOYALTY PassMachine…

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Lead Customer Journey in the Right Direction with CareCloud

Purchase is just the beginning. Today’s retention-based market is all about creating a stellar customer experience, collecting the right customer data, maintaining an omnichannel strategy, and conducting constant analysis. Discover ways to orchestrate customer journeys with CareCloud. LET’S TALK ABOUT CUSTOMER JOURNEY  Making a “quick profit” is no longer a viable strategy in the current…

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How to Reduce Customer Churn with Automation: A Step-by-Step Guide

Are your customers slipping away? This guide shows how to reduce churn through segmentation, personalization, and automation. Follow our step-by-step guide to create your own win-back workflow and re-engage customers before it’s too late. WHEN CHURN BECOMES A CHALLENGE For the purpose of this article, we will use a fictional brand, Swiftmotion, a retailer of…

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Padroneggiate i dati dei vostri clienti e trasformate il vostro marketing

Today’s marketing revolves around retaining loyal customers through personalized communication and automation. To power these marketing efforts, you have to collect relevant data. This article will describe the different types of customer data and how to obtain it. TODAY’S MARKETING FOCUS In the current marketing climate, brands are shifting their strategies to focus on existing customers…

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CareCloud nel 2025: Nuove partnership, app per il coinvolgimento dei clienti e ottimizzazione dei sistemi

The year 2025 marked a significant branching out. CareCloud enhanced its functionalities, unveiled a new app, forged new partnerships, and expanded its reach by exhibiting at major industry events. Let’s take a look at our 2025 milestones. FOCUS ON THE CUSTOMER, NOT TRENDS CareCloud’s 2025 story was one of steady innovation supported by practical, real-world…

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Samoška 2026: cosa è successo, cosa è stato importante e cosa succederà per il retail tradizionale

Samoška again lived up to its reputation as the defining event for Czech and Slovak traditional retail. Held on 27–28 January in Olomouc, the two-day congress brought together store owners, suppliers, distributors, and technology partners to share know-how, discuss challenges, and build connections across the retail ecosystem. RETAILERS FACE NEW CHALLENGES TOGETHER The Samoška congress…

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E-mail Marketing: Una metodologia guidata dai dati per progettare, gestire e ottimizzare le prestazioni delle campagne

The aim of this article is to present a comprehensive methodological framework for systematically designing, implementing, and optimizing email campaigns with an emphasis on measurable business results, long-term performance sustainability, and a consistent customer experience. Email marketing has long been a stable and highly effective digital communication tool. Nevertheless, in an increasingly competitive environment of…

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Progettate un premio indimenticabile per l'anniversario con CareCloud

Boost average order value and retention rate with an automated Anniversary Reward. Personalize the reward by using loyalty data and CareCloud apps. Our in-depth tutorial guides you through the entire process on the CareCloud platform, from email templates to rewards and automated logic.  REWARD LOYAL CUSTOMERS How do you boost customer loyalty besides the usual…

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MEET OUR AUTHORS

Who creates tips for you?

Miloslav Pexa

Hard-working visionary focused on providing the best possible customer experiences.

Sabina Bednářová

Talented copywriter with a knack for creating interesting and engaging content.

Vladimír Stříteský

Leading expert on loyalty programs, automation, and retention marketing, specializing in retail, hospitality, and e-commerce.

Jan Doleček

Marketing specialist with a penchant for archaic language, loyalty programs, and customer data platforms.

Jiří Šulc

Code genius overseeing all the new features and functionalities created for you.

Ondřej Pexa

The expert on direct communication, e-mailing, and GDPR. Always finding new ways to boost response rate.