Results for Automation

Increase Retention Rate with NPS Workflow: Step-by-Step Tutorial

Every brand gets a low NPS (Net Promoter Score) rating from time to time, but can still retain customers and build CLV. Automate low NPS response to drive your success. This tutorial shows you the whole process, from the apology e-mail and voucher design to workflow logic.  NPS RESPONSE: THE PROCESS Our use case features…

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How to Build a Tiered Loyalty Program with CareCloud

Loyalty programs have always been a great tool for increasing revenue and building long-term relationships with customers. In this blog post, we will show you one example of what a loyalty program can look like and explain how to set it up step by step in the CareCloud platform. INTRODUCING THE PROGRAM We will create…

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How to Create A Drip Campaign in CareCloud: Step-by-Step Instructions

Present your product in the best light with a drip campaign! This tutorial will guide you through a welcome drip campaign from start to finish. Learn to create email templates, discount vouchers, and complete automation workflows. Convert new subscribers into loyal customers with CareCloud! DRIP CAMPAIGN BASICS Sometimes, one email is not enough to engage…

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New CareCloud App Revealed – Customer Engagement!

Enrich your first-party strategy with CareCloud’s brand-new Customer Engagement app. It allows you to track customers’ interactions on your website without the need for integration using the CareCloud API. Collect first-party data and drive revenue through engagement-based automated workflows.  CUSTOMER ENGAGEMENT BASICS Prepare for the next step in proactive personalization! CareCloud presents a new core…

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CareCloud and Shoptet: Bring Personalized Marketing to Your Online Shop!

Combine the power of CareCloud and Shoptet! Send personalized omnichannel campaigns, automate communications, and manage customer rewards. With CareCloud, your online shop gains a complete marketing solution. PERSONALIZED MARKETING FOR E-COMMERCE Customers expect a unique experience every time they shop online. They don’t respond to generic communication with zero engagement, and they won’t return to…

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Discover 3 Overlooked Automations to Supercharge Revenue

Extra profit sounds nice, especially if you won’t have to work for it. Current marketing technology allows you to set up various automations that reduce workload and engage customers. Discover some of the underestimated automation workflows to drive revenue, CLV, or purchase frequency. EXPAND AUTOMATION All automations can be profitable, no matter how rare. You…

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Top Pick of CareCloud’s New Features in 2024

It’s time to look back at all the useful functionalities we added to CareCloud in 2024. We developed a 6th application, added a new communication channel, and improved overall accessibility. Start your year with a fresh supply of marketing tools and skyrocket your revenue. CUSTOMER ENGAGEMENT APP CareCloud revealed a 6th app: Customer Engagement. With…

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Learn to Reduce Churn Rate with CareCloud

Reducing churn and building retention should be major points on every retailer’s agenda. There is no mystery formula, just hard work and proper tools. Learn how to cut down churn with CareCloud. CHURN RATE – METRIC TO KEEP DOWN Acquiring new customers is tricky. You may boost sales with a well-promoted deal, skyrocket revenue for…

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Why the Correct Timing of Emails Is an Absolute Necessity

How can you ensure your email will be the one that customers read? Apart from exciting content, the right timing makes a huge difference. Learn to plan email marketing with CareCloud. OPTIMIZE EMAIL TIMING FOR ENGAGEMENT Email marketing is a powerful tool that connects brands with their customers. Still, every aspect of email needs to…

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Master Purchase Follow-Up and Optimize Customer Journey

Purchase follow-up provides perfect opportunities to engage and retain customers. Automate these messages, from the most basic to the most complex, and orchestrate the best of customer journeys. With CareCloud’s apps and out-of-the-box workflows, you can start right away. PURCHASE IS JUST THE BEGINNING  The customer’s first purchase may be the defining moment of their…

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MEET OUR AUTHORS

Who creates tips for you?

Miloslav Pexa

Hard-working visionary focused on providing the best possible customer experiences.

Sabina Bednářová

Talented copywriter with a knack for creating interesting and engaging content.

Vladimír Stříteský

Business-oriented expert on Automation, CDP, and data management for retail and e-commerce.

Jan Doleček

Marketing specialist with a penchant for archaic language, loyalty programs, and customer data platforms.

Jiří Šulc

Code genius overseeing all the new features and functionalities created for you.

Bára Hořejš

Blooming digital marketer and university student influenced by international environment with passion for writing and brand-awarness. Always seeking new solutions and exploring technology.

Ondřej Pexa

The expert on direct communication, e-mailing, and GDPR. Always finding new ways to boost response rate.