Tips & Tricks for customer data management

Get an extra boost for smart customer data processing and customer relationship enhancement

How to Reduce Customer Churn with Automation: A Step-by-Step Guide

Are your customers slipping away? This guide shows how to reduce churn through segmentation, personalization, and automation. Follow our step-by-step guide to create your own win-back workflow and re-engage customers before it’s too late. WHEN CHURN BECOMES A CHALLENGE For the purpose of this article, we will use a fictional brand, Swiftmotion, a retailer of…

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Padroneggiate i dati dei vostri clienti e trasformate il vostro marketing

Today’s marketing revolves around retaining loyal customers through personalized communication and automation. To power these marketing efforts, you have to collect relevant data. This article will describe the different types of customer data and how to obtain it. TODAY’S MARKETING FOCUS In the current marketing climate, brands are shifting their strategies to focus on existing customers…

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CareCloud nel 2025: Nuove partnership, app per il coinvolgimento dei clienti e ottimizzazione dei sistemi

The year 2025 marked a significant branching out. CareCloud enhanced its functionalities, unveiled a new app, forged new partnerships, and expanded its reach by exhibiting at major industry events. Let’s take a look at our 2025 milestones. FOCUS ON THE CUSTOMER, NOT TRENDS CareCloud’s 2025 story was one of steady innovation supported by practical, real-world…

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Samoška 2026: cosa è successo, cosa è stato importante e cosa succederà per il retail tradizionale

Samoška again lived up to its reputation as the defining event for Czech and Slovak traditional retail. Held on 27–28 January in Olomouc, the two-day congress brought together store owners, suppliers, distributors, and technology partners to share know-how, discuss challenges, and build connections across the retail ecosystem. RETAILERS FACE NEW CHALLENGES TOGETHER The Samoška congress…

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MEET OUR AUTHORS

Who creates tips for you?

Miloslav Pexa

Hard-working visionary focused on providing the best possible customer experiences.

Sabina Bednářová

Talented copywriter with a knack for creating interesting and engaging content.

Vladimír Stříteský

Leading expert on loyalty programs, automation, and retention marketing, specializing in retail, hospitality, and e-commerce.

Jan Doleček

Marketing specialist with a penchant for archaic language, loyalty programs, and customer data platforms.

Jiří Šulc

Code genius overseeing all the new features and functionalities created for you.

Ondřej Pexa

The expert on direct communication, e-mailing, and GDPR. Always finding new ways to boost response rate.