Tips & Tricks for customer data management
Get an extra boost for smart customer data processing and customer relationship enhancement
Why the Correct Timing of Emails Is an Absolute Necessity
How can you ensure your email will be the one that customers read? Apart from exciting content, the right timing makes a huge difference. Learn to plan email marketing with CareCloud. OPTIMIZE EMAIL TIMING FOR ENGAGEMENT Email marketing is a powerful tool that connects brands with their customers. Still, every aspect of email needs to…
Master Purchase Follow-Up and Optimize Customer Journey
Purchase follow-up provides perfect opportunities to engage and retain customers. Automate these messages, from the most basic to the most complex, and orchestrate the best of customer journeys. With CareCloud’s apps and out-of-the-box workflows, you can start right away. PURCHASE IS JUST THE BEGINNING The customer’s first purchase may be the defining moment of their…
3.1.03 SMS and Viber Variables, Customer’s Cash Desk Widget, ISIC Support
SMS and Viber Designer: Variables and URL Links Short-form messages grow exponentially as tools for direct marketing. To reflect that, we added custom variables and shortened URL links directly into the SMS and Viber template texts. With an added layer of personalization and utility, your short-form marketing will engage more than ever before. Customer Account:…
CareCloud Partners with Staffino for Enhanced Customer Feedback Collection
We are thrilled to announce our partnership with Staffino! As the no.1 effective feedback-gathering platform, Staffino helps to improve customer and employee experience. Learn how our platforms cooperate to help you increase CLV, revenue, and customer satisfaction. STAFFINO NOW COOPERATES WITH CARECLOUD We realize that good feedback management leads to higher revenue and retention rates,…
The Importance of SPF, DMARC, and DKIM for Sender Reputation
SPF, DKIM, and DMARC are key email authentication methods that prevent spam and other fraudulent emails. Including DKIM and SPF records in your emails, as well as DMARC policy, allows you to send email marketing without ending up in spam. PROTECT YOUR SENDER’S REPUTATION Every day, email inbox providers filter out millions of malicious messages….
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The expert on direct communication, e-mailing, and GDPR. Always finding new ways to boost response rate.