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Read what's new in News, discover trends in Tips & Tricks, explore new features in the Release Notes, learn how to accelerate your marketing with Tutorials, and much more!
The world of customer data management is constantly evolving — and we keep track of the most important developments for you, both within and beyond the CareCloud platform. In this section, you’ll find current trends, new technologies, and concrete examples of how AI is transforming the way businesses understand their customers. Stay informed and gain an edge with insights that truly make an impact.
New CareCloud App Revealed – Customer Engagement!
Enrich your first-party strategy with CareCloud’s brand-new Customer Engagement app. It allows you to track customers’ interactions on your website without the need for integration using the CareCloud API. Collect first-party data and drive revenue through engagement-based automated workflows. CUSTOMER ENGAGEMENT BASICS Prepare for the next step in proactive personalization! CareCloud presents a new core…
Building strong customer relationships starts with the details. Knowing what your customers want and when they want it is the key to success — and in this section, you'll find practical tips and tricks to help you achieve that. We'll show you how to build long-term trust and satisfaction through simple steps.
Push vs. Pull Marketing: Understanding the Key Differences
Push and pull marketing are two basic strategies for reaching customers. Each has advantages at different stages of the customer journey. In this article, we’ll look at these approaches, their benefits, and how to combine both strategies for the best results. WHAT ARE THE DIFFERENCES? Push marketing is all about actively promoting products to customers….
We provide you with a detailed overview of the newest features designed to boost your productivity, and bug fixes that improve the stability and reliability of our product. Discover performance optimizations that ensure faster and more efficient operation, and explore user interface improvements that enhance your daily experience. Our security updates offer you greater protection. Keep up with our release notes to always be among the first to leverage the latest technologies and improvements. Join the community that has access to the most cutting-edge solution on the market.
3.1.09 Stamper, Assigning Purchases, Event Widget
Stamp Campaigns We have announced a new feature to the loyalty engine: Stamp campaign! In this classic loyalty scheme, you can assign rewards for a certain number of purchases. Set the validity period, spending content requirements, number of stamps, and other options to create your brand-unique loyalty program. Build customer relationships with this accessible and…
Welcome to a world of practical tutorials that skip the theory and take you straight to results. Whether you're a beginner or an advanced user, our guides help you master key skills — quickly, efficiently, and with real impact on your work.
Increase Retention Rate with NPS Workflow: Step-by-Step Tutorial
Every brand gets a low NPS (Net Promoter Score) rating from time to time, but can still retain customers and build CLV. Automate low NPS response to drive your success. This tutorial shows you the whole process, from the apology e-mail and voucher design to workflow logic. NPS RESPONSE: THE PROCESS Our use case features…
MEET OUR AUTHORS
Who creates tips for you?
Hard-working visionary focused on providing the best possible customer experiences.
Talented copywriter with a knack for creating interesting and engaging content.
Business-oriented expert on Automation, CDP, and data management for retail and e-commerce.
Marketing specialist with a penchant for archaic language, loyalty programs, and customer data platforms.
Code genius overseeing all the new features and functionalities created for you.
Blooming digital marketer and university student influenced by international environment with passion for writing and brand-awarness. Always seeking new solutions and exploring technology.
The expert on direct communication, e-mailing, and GDPR. Always finding new ways to boost response rate.