Results for Omnichannel

Mastering SMS Messaging for Effective Marketing Campaigns

Engage customers like never before and unlock the potential of SMS marketing. Learn how to leverage brevity, evoke emotion, and personalize content while leveraging cutting-edge tools like CareCloud’s Abigail Chatbot to streamline your campaigns for maximum impact.  THE POWER OF TEXTING SMS marketing is becoming increasingly popular in today’s fast-paced digital world, where attention spans…

VIEW MORE

Boost Sales in 12 Hours: A Practical Guide to Flash Sale Campaigns

Flash sales can do wonders in just a few hours — boosting revenue, reviving inactive customers, and capturing attention fast. In this article, we’ll guide you through how to easily set up a successful flash sale campaign using the CareCloud platform. A REAL-LIFE FLASH SALE EXAMPLE To best demonstrate the process, we’ll use the imaginary…

VIEW MORE

Common Marketing Mistakes That Drive Customers Away and How to Avoid Them

Customers expect personalized experiences. However, many companies still fall into common traps — delivering generic campaigns and irrelevant recommendations. Let’s explore the three most common mistakes that can harm customer relationships. CAMPAIGNS TARGETING EVERYONE (AND NO ONE) One of the most obvious mistakes is sending out marketing campaigns that are too broad. Customers can quickly…

VIEW MORE

Push vs. Pull Marketing: Understanding the Key Differences

Push and pull marketing are two basic strategies for reaching customers. Each has advantages at different stages of the customer journey. In this article, we’ll look at these approaches, their benefits, and how to combine both strategies for the best results. WHAT ARE THE DIFFERENCES? Push marketing is all about actively promoting products to customers….

VIEW MORE

Learn to Reduce Churn Rate with CareCloud

Reducing churn and building retention should be major points on every retailer’s agenda. There is no mystery formula, just hard work and proper tools. Learn how to cut down churn with CareCloud. CHURN RATE – METRIC TO KEEP DOWN Acquiring new customers is tricky. You may boost sales with a well-promoted deal, skyrocket revenue for…

VIEW MORE

Even More 2024 Marketing Trends to Follow

Keeping up with the latest trends can greatly benefit your brand. We chose more 2024 trends that have the potential to drive your marketing success, regardless of industry. Face 2025’s challenges with the right strategy. TRENDS TO LOOK OUT FOR As we’ve covered in the previous post, the 2024 marketing world dealt mainly with personalized…

VIEW MORE

Master Purchase Follow-Up and Optimize Customer Journey

Purchase follow-up provides perfect opportunities to engage and retain customers. Automate these messages, from the most basic to the most complex, and orchestrate the best of customer journeys. With CareCloud’s apps and out-of-the-box workflows, you can start right away. PURCHASE IS JUST THE BEGINNING  The customer’s first purchase may be the defining moment of their…

VIEW MORE

Unlocking the Potential of WhatsApp Marketing 

In the ever-evolving digital marketing landscape, WhatsApp is proving to be a dynamic and underutilized platform with huge potential. Stand out from the noise of traditional channels like SMS and email. Leveraging this channel can transform customer engagement, increase sales, and differentiate your brand in a crowded marketplace. MAXIMIZE ENGAGEMENT WITH WHATSAPP WhatsApp offers a…

VIEW MORE

Rewarding Tips to Boost Your Voucher Strategy

To drive ROI and retention properly, you need to master customer rewards. Vouchers, coupons, or discounts are essential to marketing, and your success often depends on how well you employ them. Learn the best practices with CareCloud and transform your brand into an unstoppable customer magnet. WINNING OVER CUSTOMERS, ONE VOUCHER AT A TIME People…

VIEW MORE

Beyond the Email: Employ Other Channels to Drive Retention

Explore new ways to engage customers. Use CDP & CRM CareCloud to send communication across multiple channels: push notifications, WhatsApp, Viber, SMS, and more. Email is far from the only option – reach customers on channels they use every day and skyrocket your revenue. SCALE YOUR BUSINESS WITH ADDITIONAL CHANNELS Emailing is great: it costs…

VIEW MORE

MEET OUR AUTHORS

Who creates tips for you?

Miloslav Pexa

Hard-working visionary focused on providing the best possible customer experiences.

Sabina Bednářová

Talented copywriter with a knack for creating interesting and engaging content.

Vladimír Stříteský

Business-oriented expert on Automation, CDP, and data management for retail and e-commerce.

Jan Doleček

Marketing specialist with a penchant for archaic language, loyalty programs, and customer data platforms.

Jiří Šulc

Code genius overseeing all the new features and functionalities created for you.

Bára Hořejš

Blooming digital marketer and university student influenced by international environment with passion for writing and brand-awarness. Always seeking new solutions and exploring technology.

Ondřej Pexa

The expert on direct communication, e-mailing, and GDPR. Always finding new ways to boost response rate.