CareCloud CDP Release Notes

GlassMorph Crystal Theme

Discover a fresh new way to experience the CareCloud platform with GlassMorph Crystal. Aimed at dark-mode users, this modern visual theme combines sleek design with clarity. Rich dark purple tones, smooth transitions, and white font create a premium look that feels both elegant and innovative.

GlassMorph Crystal automatically activates after sunset by default or when dark mode is enabled. Want to try it right away? Simply go to user settings and select “GlassMorph Crystal” theme. Personalize the CareCloud interface for a more immersive, sophisticated experience.

Abigail Send Frequency Control

Tracking every customer’s communication frequency is difficult. With this AI addition, you can set a limit on the number of marketing messages a customer can receive. Moreover, you can enable this feature during audience creation, and Abigail will remove recipients who would otherwise receive too many messages. 

In the Analysis & Reporting app, you can clearly see how many recipients were excluded. Excessive email frequency can negatively impact your newsletter deliverability and increase the risk of messages ending up in spam folders. With increasingly strict anti-spam measures in mind, we have focused on features that help you maintain optimal deliverability. You can also choose whether the Abigail Send Frequency Control should include only marketing campaigns or system and transactional messages as well.

Segment Group Selection

We made segment creation even easier and intuitive. Before defining the details of your segments, you can now choose from the selection of segment groups to get you started a lot quicker. Whether it is age segments, RFM segments, or AI-generated segments, you can create them without getting overwhelmed by too many options.

“Assign Gift Card” Marketing Automation Node 

You can now assign gift cards to customers directly within an automation scenario, without needing to use the REST API or assign them manually. This popular type of reward can be redeemed when purchasing products, either by using the full value at once or by spending it gradually across multiple purchases.

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