ZKUŠEBNÍ STRÁNKA

Gain an in-depth understanding of your customers in one place

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Provide your marketing team better understanding of the purchasing patterns by visualizing all the customer data in one screen. Increase the lifetime value by utilizing a full 360-degree customer view.

HOW DOES IT WORK

Get all the Customer Data in One Place

Examine behavior patterns of a specific customer to understand the correlation of customer actions. The 360 view displays you all customers' activities, including purchasing behavior, RFM parameters, communication history, and social engagement in one place.

Aiming at satisfied & loyal customers? Provide your customer service with the necessary knowledge to timely resolve customer’s requests while keeping customer’s history in mind to build genuine relationships with mutual respect.

MAIN FEATURES

Know Your Customers

Searching for a successful marketing and winning strategy? Have all the relevant information at hand when segmenting customers and deciding about the next promotion. Sounds too good to be true? It is possible thanks to CRM CareCloud’s data collection from every imaginable point of contact with a customer using our powerful API, SFTP or manual transfers.

Know your geography

Understand regional difference thanks to advanced Geoanalytical tools providing results in well-arranged maps. Use this knowledge to further personalize the content of your marketing campaigns for better conversion rates.

Analyze your products

Get the hard data about between products, their abandonment rate from the shopping cart, and the preferred type of delivery. Use this data for efficient upsell or to diminish purchase barriers.

Predict purchasing behavior

CareCloud predicts the future purchasing behavior of each customer thanks to data analysis of the entire buying behavior history, responses to marketing campaigns, and communication history across all the channels.

Measure you success

Optimize your Recency - Frequency - Monetary parameters, thanks to the advanced analytical tools combined with prediction models relying on statistical models. Increase your profit and margin thanks to detailed reports identifying areas for improvement.

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Provide your marketing team better understanding of the purchasing patterns by visualizing all the customer data in one screen. Increase the lifetime value by utilizing a full 360-degree customer view.

HOW DOES IT WORK

Get all the Customer Data in One Place

Examine behavior patterns of a specific customer to understand the correlation of customer actions. The 360 view displays you all customers' activities, including purchasing behavior, RFM parameters, communication history, and social engagement in one place.

Aiming at satisfied & loyal customers? Provide your customer service with the necessary knowledge to timely resolve customer’s requests while keeping customer’s history in mind to build genuine relationships with mutual respect.

MAIN FEATURES

Know Your Customers

Searching for a successful marketing and winning strategy? Have all the relevant information at hand when segmenting customers and deciding about the next promotion. Sounds too good to be true? It is possible thanks to CRM CareCloud’s data collection from every imaginable point of contact with a customer using our powerful API, SFTP or manual transfers.

Know your geography

Understand regional difference thanks to advanced Geoanalytical tools providing results in well-arranged maps. Use this knowledge to further personalize the content of your marketing campaigns for better conversion rates.

Analyze your products

Get the hard data about between products, their abandonment rate from the shopping cart, and the preferred type of delivery. Use this data for efficient upsell or to diminish purchase barriers.

Predict purchasing behavior

CareCloud predicts the future purchasing behavior of each customer thanks to data analysis of the entire buying behavior history, responses to marketing campaigns, and communication history across all the channels.

Measure you success

Optimize your Recency - Frequency - Monetary parameters, thanks to the advanced analytical tools combined with prediction models relying on statistical models. Increase your profit and margin thanks to detailed reports identifying areas for improvement.

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HOW DOES IT WORK

Prosper Thanks to Customer Insights

Join the list of success brands using CRM CareCloud thanks to genuine understanding your customers. Access the power of true personalization of content and products to build authentic relationships with your customers.

 

The success brands are powered by loyal customers with strong relationships to the brand. CRM CareCloud helps you to inspire loyalty and build authentic relationships with your customers. We are here for you!

SIGN TO CARECLOUD TUTORIALS

Start Your Journey to Success

*Sign up for our tutorial course

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OPINION OF OUR CLIENTS

Our Clients Fall in Love with CareCloud

The Customer 360° View module helps us get a quick overview of our customers purchasing behavior and allows us to motivate them quickly by sending them vouchers directly from the Customer 360° View module.

Patricia Smith

RESERVED

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