{"id":8018,"date":"2024-09-12T14:28:09","date_gmt":"2024-09-12T12:28:09","guid":{"rendered":"https:\/\/www.crmcarecloud.com\/?p=8018"},"modified":"2025-06-05T14:30:30","modified_gmt":"2025-06-05T12:30:30","slug":"version-3-1-02-new-ma-nodes-and-customer-profile-tasks","status":"publish","type":"post","link":"https:\/\/www.crmcarecloud.com\/it\/blog\/release-notes\/version-3-1-02-new-ma-nodes-and-customer-profile-tasks\/","title":{"rendered":"3.1.02 New MA Nodes and Customer Profile Tasks"},"content":{"rendered":"<p class=\"nadpismaly spodniodsazeni\">New MA Action Nodes<\/p>\n\n\n\n<p class=\"blogodstavec\">Marketing Automation just got a significant update! We added a new MA action node that lets you change your customers&#8217; consent status. This allows you to react to consent changes automatically and avoid issues with sending unwanted communication. What\u2019s more, you can also insert a Catalogue Voucher node to expand customer reward types.&nbsp;<\/p>\n\n\n\n<p class=\"nadpismaly spodniodsazeni\">Tasks Enabled in Customer Profiles<\/p>\n\n\n\n<p class=\"blogodstavec\">Customer 360 View lets you create custom tasks in customers\u2019 profiles. Simply choose a profile and add the specific task to be performed, from complaints to pending customer service calls. This streamlines the customer service process to enable quick and effective response in case of customer-related issues.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2024\/07\/dreamstime_l_99389592-1024x576.jpg\" alt=\"\" class=\"wp-image-7847\" srcset=\"https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2024\/07\/dreamstime_l_99389592-1024x576.jpg 1024w, https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2024\/07\/dreamstime_l_99389592-300x169.jpg 300w, https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2024\/07\/dreamstime_l_99389592-768x432.jpg 768w, https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2024\/07\/dreamstime_l_99389592-1536x864.jpg 1536w, https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2024\/07\/dreamstime_l_99389592-2048x1152.jpg 2048w, https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2024\/07\/dreamstime_l_99389592-18x10.jpg 18w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>","protected":false},"excerpt":{"rendered":"<p>New MA Action Nodes Marketing Automation just got a significant update! We added a new MA action node that lets you change your customers&#8217; consent status. This allows you to react to consent changes automatically and avoid issues with sending unwanted communication. What\u2019s more, you can also insert a Catalogue Voucher node to expand customer&hellip;<\/p>","protected":false},"author":9,"featured_media":7847,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_wp_rev_ctl_limit":""},"categories":[29],"tags":[19],"class_list":["post-8018","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-release-notes","tag-new-features"],"_links":{"self":[{"href":"https:\/\/www.crmcarecloud.com\/it\/wp-json\/wp\/v2\/posts\/8018","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.crmcarecloud.com\/it\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.crmcarecloud.com\/it\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.crmcarecloud.com\/it\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/www.crmcarecloud.com\/it\/wp-json\/wp\/v2\/comments?post=8018"}],"version-history":[{"count":3,"href":"https:\/\/www.crmcarecloud.com\/it\/wp-json\/wp\/v2\/posts\/8018\/revisions"}],"predecessor-version":[{"id":9174,"href":"https:\/\/www.crmcarecloud.com\/it\/wp-json\/wp\/v2\/posts\/8018\/revisions\/9174"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.crmcarecloud.com\/it\/wp-json\/wp\/v2\/media\/7847"}],"wp:attachment":[{"href":"https:\/\/www.crmcarecloud.com\/it\/wp-json\/wp\/v2\/media?parent=8018"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.crmcarecloud.com\/it\/wp-json\/wp\/v2\/categories?post=8018"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.crmcarecloud.com\/it\/wp-json\/wp\/v2\/tags?post=8018"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}