{"id":5343,"date":"2022-09-13T15:49:36","date_gmt":"2022-09-13T13:49:36","guid":{"rendered":"https:\/\/www.crmcarecloud.com\/?page_id=5343"},"modified":"2025-06-04T15:30:07","modified_gmt":"2025-06-04T13:30:07","slug":"use-case","status":"publish","type":"page","link":"https:\/\/www.crmcarecloud.com\/it\/use-case\/","title":{"rendered":"Use cases"},"content":{"rendered":"\n

\n\t\tUse cases\n\t<\/h1>\n\t

Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Curabitur ligula sapien, pulvinar a vestibulum quis, facilisis vel sapien. Donec quis nibh at felis congue commodo. Nullam rhoncus aliquam metus. Mauris tincidunt sem sed arcu. Nam sed tellus id magna elementum tincidunt. Maecenas lorem. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.<\/h4>\n\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tDiscover more\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tGet in Touch\n\t\t\t\t\t\t\t<\/a>\n\t

You will find here detailed descriptions of specific use cases for your needs. Get inspired by describing the best practices for integrating CareCloud platform REST API with your application and make your work easier. Using the related use cases will save you time and money!<\/p>\n\t\t\t\t\tOne Time Password processes<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\t\t\t

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\n\t\tPhone validation<\/span>\n\t<\/h2>\n\t<\/div>\n<\/div>\n\n
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Use case covers scenario when cashier\/operator has to verify phone number ownership. It includes two REST API calls for send OTP\u00a0\/one-time-password\/actions\/send<\/a>\u00a0and verify it\u00a0\/one-time-password\/actions\/verify<\/a>. See picture number 1.<\/p>\n<\/div>\n\t<\/div>\n<\/div>\n

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You can use the same REST API action methods without customer identification to verify a phone number or email ownership in any process. In the diagram below, you can see an online registration of new customer process with phone verification. See picture number 2.<\/p>\n<\/div>\n\t<\/div>\n<\/div>\n<\/div>\n<\/div>\n\t\t\t

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picture number 1<\/p>\n<\/div>\n\t<\/div>\n<\/div>\n

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\n\t\t\t\t\n\t\t\t\t\"picture\n\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>\n
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picture number 2<\/p>\n<\/div>\n\t<\/div>\n<\/div>\n<\/div>\n<\/div>\n\t<\/div>\n<\/div>\n<\/div>\n\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n<\/div><\/code><\/p>\n\t\t\t\t\tE-shop customer sign up<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\t\t\t

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\n\t\tWorkflow<\/span>\n\t<\/h2>\n\t<\/div>\n<\/div>\n
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  1. P\u0159ed vytvo\u0159en\u00edm z\u00e1kaznick\u00e9ho konta pomoc\u00ed metody\u00a0[POST] \/customers<\/a> je pot\u0159eba m\u00edt k dispozici v\u0161echny hodnoty pro povinn\u00e9\/voliteln\u00e9 parametry t\u00e9to metody.<\/li>\n
  2. E-shop odes\u00edl\u00e1 po\u017eadavek na vytvo\u0159en\u00ed z\u00e1kaznick\u00e9ho konta pomoc\u00ed metody\u00a0[POST] \/customers<\/a>.<\/li>\n
  3. N\u00e1vratovou hodnotou je parametr customer_id (unik\u00e1tn\u00ed identifik\u00e1tor nov\u00e9ho z\u00e1kaznick\u00e9ho konta). Tento \u00fadaj je pot\u0159eba ulo\u017eit pro dal\u0161\u00ed operace se z\u00e1kaznick\u00e9m kontem.<\/li>\n
  4. (Voliteln\u00e9) Nastaven\u00ed roz\u0161i\u0159uj\u00edc\u00edch parametr\u016f z\u00e1kaznick\u00e9ho konta pomoc\u00ed metody\u00a0[POST] \/customers\/{customer_id}\/property-records<\/a>.
    \nSeznam definovan\u00fdch roz\u0161i\u0159uj\u00edc\u00edch parametr\u016f je dostupn\u00fd pomoc\u00ed\u00a0    [GET] \/customer-properties<\/a>.<\/li>\n
  5. Syst\u00e9m CareCloud po vytvo\u0159en\u00ed z\u00e1kaznick\u00e9ho konta (bod 3.) odes\u00edl\u00e1 na p\u0159edanou e-mailovou adresu zpr\u00e1vu s informac\u00ed o \u00fasp\u011b\u0161n\u00e9m vytvo\u0159en\u00ed konta a odkazem na dokon\u010den\u00ed registrace.<\/li>\n
  6. Z\u00e1kazn\u00edk je pomoc\u00ed odkazu p\u0159esm\u011brov\u00e1n zp\u011bt na e-shop, kdy je p\u0159i p\u0159esm\u011brov\u00e1n\u00ed p\u0159ed\u00e1n token pro identifikaci z\u00e1kaznick\u00e9ho konta.<\/li>\n
  7. E-shop ov\u011b\u0159\u00ed platnost tokenu vol\u00e1nim metody\u00a0[POST] \/customers\/actions\/verify-auth-token<\/a>.<\/li>\n
  8. CareCloud ov\u011b\u0159\u00ed p\u0159edan\u00fd token a v p\u0159\u00edpad\u011b jeho spr\u00e1vnosti vr\u00e1t\u00ed hodnotu customer_id odpov\u00eddaj\u00edc\u00edho z\u00e1kaznick\u00e9ho konta.<\/li>\n
  9. E-shop zobraz\u00ed formul\u00e1\u0159 pro zad\u00e1n\u00ed nov\u00e9ho hesla.<\/li>\n
  10. E-shop z\u00edsk\u00e1 aktu\u00e1ln\u00ed informace o z\u00e1kaznick\u00e9m kont\u011b\u00a0 pomoc\u00ed metody\u00a0[GET]\u00a0 \/customers\/{customer_id}<\/a>.<\/li>\n
  11. E-shop nastav\u00ed nov\u00e9 heslo pomoc\u00ed metody\u00a0[PUT] \/customers\/{customer_id}<\/a>. Je pot\u0159eba nastavit v\u0161echny z\u00edskan\u00e9 \u00fadaje o z\u00e1kaznick\u00e9m kont\u011b (bod 10.), aby nedo\u0161lo k jejich vymaz\u00e1n\u00ed.<\/li>\n
  12. Syst\u00e9m CareCloud ulo\u017e\u00ed nov\u00e9 heslo na z\u00e1kaznick\u00fd \u00fa\u010det a vr\u00e1t\u00ed potvrzen\u00ed o \u00fasp\u011b\u0161n\u00e9m zpracov\u00e1n\u00ed po\u017eadavku.<\/li>\n
  13. E-shop p\u0159esm\u011bruje z\u00e1kazn\u00edka na formul\u00e1\u0159 pro p\u0159ihl\u00e1\u0161en\u00ed, kde se z\u00e1kazn\u00edk p\u0159ihl\u00e1s\u00ed nov\u011b nastaven\u00fdmi \u00fadaji.<\/li>\n<\/ol>\n<\/div>\n\t<\/div>\n<\/div>\n<\/div>\n<\/div>\n\t\t\t
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