{"id":10740,"date":"2026-09-15T16:01:41","date_gmt":"2026-09-15T14:01:41","guid":{"rendered":"https:\/\/www.crmcarecloud.com\/?page_id=10740"},"modified":"2026-10-15T13:35:49","modified_gmt":"2026-10-15T11:35:49","slug":"web-overlay","status":"publish","type":"page","link":"https:\/\/www.crmcarecloud.com\/it\/web-overlay\/","title":{"rendered":"Web Overlay"},"content":{"rendered":"\n<h1  data-animation-delay=\"0\" data-animation-duration=\"1\">\n\t\t\tWeb Overlays App\t<\/h1>\n\t<h4>Engage customers when they make the most important decisions using real-time web personalization.<\/h4>\n\t\t\t<a href=\"#description\" role=\"button\" target=\"_self\" onclick=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tDiscover more\n\t\t\t\t\t\t\t<\/a>\n\t\t\t<a href=\"#contact-us\" role=\"button\" target=\"_self\" onclick=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tGet in Touch\n\t\t\t\t\t\t\t<\/a>\n\t\t<meta itemprop=\"url\" content=\"https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2026\/10\/web-overlay-en.mp4\" \/><div style=\"width: 640px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-10740-1\" width=\"640\" height=\"360\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2026\/10\/web-overlay-en.mp4?_=1\" \/><source type=\"video\/mp4\" src=\"https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2026\/10\/web-overlay-en.mp4?_=1\" \/><a href=\"https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2026\/10\/web-overlay-en.mp4\">https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2026\/10\/web-overlay-en.mp4<\/a><\/video><\/div>\t\n\t\t<meta itemprop=\"url\" content=\"https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2026\/10\/web-overlayer-cz.mp4\" \/><div style=\"width: 640px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-10740-2\" width=\"640\" height=\"360\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2026\/10\/web-overlayer-cz.mp4?_=2\" \/><source type=\"video\/mp4\" src=\"https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2026\/10\/web-overlayer-cz.mp4?_=2\" \/><a href=\"https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2026\/10\/web-overlayer-cz.mp4\">https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2026\/10\/web-overlayer-cz.mp4<\/a><\/video><\/div>\t\n\t<p>Empower your omnichannel strategy with custom web personalization. Use segmentation and customer preferences to craft personalized web banners and pop-ups. Increase conversion rate, average order value, and lifetime value with well-placed CTA or engaging content.<\/p>\n<p>React to customers&#8217; behavior in real-time. Be there to guide them towards a decision when it matters the most. Turn initial interest into a purchase with the Web Overlays app.\u00a0 \u00a0 <\/p>\n<h4  data-animation-delay=\"\" data-animation-duration=\"1\">\n\t\t\tHOW DOES IT WORK\t<\/h4>\n<h2  data-animation-delay=\"\" data-animation-duration=\"1\">\n\t\t\tMake Every Web Visit a Unique Experience\t<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t<p>Customers make the most impactful decision when they browse your online store or website. Seize these moments to send personalized pop-ups, banners, and product recommendations that motivate customers to convert. Web Overlays is a completely new channel to enrich your marketing roster.Fueled by first-party data, each customer receives deeply personalized content that targets their needs and wants. Whether it is a newsletter sign-up, upsell &amp; cross-sell, newsfeed, or onboarding, you can easily design these in CareCloud and include them on your website.<\/p>\t\t\n\t<a href=\"#main-features\" target=\"_self\" role=\"button\" aria-label=\"discover more\">\n\t\t\t\t\t\tdiscover more\n\t\t\t\t\t<\/a>\n<h4  data-animation-delay=\"0\" data-animation-duration=\"1\">\n\t\t\tMain benefits\t<\/h4>\n<h2  data-animation-delay=\"0\" data-animation-duration=\"1\">\n\t\t\tTurn First-Party Data into a Successful Web Personalization\t<\/h2>\n\t<p>Design versatile overlays to react to any customer&#8217;s web action. Use segmentation, purchase behavior, and loyalty data to transform your web experience. Supercharge conversions and revenue with laser-focused personalization.<\/p>\n\t\t\t\t<h2>Grow Revenue and Conversions<\/h2>\n\t\t\t\t\t<p>Using web overlays at the right moment makes the difference. When a customer often browses a product category, a well-placed pop-up with a discount incentive can tip the scales in your favor. Drive conversions with personalized incentives right when a customer is considering a purchase. All in the intuitive CareCloud designer without extensive coding.<\/p>\n\t\t\t\t<h2>Enrich Customers&#8217; Web Experience<\/h2>\n\t\t\t\t\t<p>The best overlay strategy guides customers throughout their whole journey. Onboard new customers, deliver deeper insights to curious users, and offer newsletter or loyalty program sign-ups for those who desire your full brand experience.<\/p>\n\t\t\t\t<h2>Personalize Overlays<\/h2>\n\t\t\t\t\t<p>Thanks to full CDP capabilities, customer data can fuel meaningful personalization. Every demographic segment, every individual customer gets a wholly different web experience. Send tailored incentives to hesitant buyers, provide frequent brand updates to loyal customers, and showcase products based on each customer&#8217;s preferences.<\/p>\n\t\t\t\t<h2>Raise Your E-shop on Another Level<\/h2>\n\t\t\t\t\t<p>As with physical stores, you want to make sure your online shop processes provide customers with the most pleasant experience. The Web Overlays app helps with that, from added guidance and product recommendations to further assistance during cart management and checkout. Overlays complete the e-shop experience!<\/p>\n<a href=\"#save-time\" target=\"_self\">discover more<\/a>\n\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2026\/09\/web-overlay-prev.png\" alt=\"web-overlay-prev\" itemprop=\"image\" height=\"1420\" width=\"1200\" srcset=\"https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2026\/09\/web-overlay-prev.png 1200w, https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2026\/09\/web-overlay-prev-254x300.png 254w, https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2026\/09\/web-overlay-prev-865x1024.png 865w, https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2026\/09\/web-overlay-prev-768x909.png 768w, https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2026\/09\/web-overlay-prev-10x12.png 10w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" title=\"web-overlay-prev\" onerror=\"this.style.display='none'\"  \/>\n\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2026\/10\/web-overlay-devices.png\" alt=\"web-overlay-devices\" itemprop=\"image\" height=\"1626\" width=\"2500\" srcset=\"https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2026\/10\/web-overlay-devices.png 2500w, https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2026\/10\/web-overlay-devices-300x195.png 300w, https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2026\/10\/web-overlay-devices-1024x666.png 1024w, https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2026\/10\/web-overlay-devices-768x500.png 768w, https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2026\/10\/web-overlay-devices-1536x999.png 1536w, https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2026\/10\/web-overlay-devices-2048x1332.png 2048w, https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2026\/10\/web-overlay-devices-18x12.png 18w\" sizes=\"auto, (max-width: 2500px) 100vw, 2500px\" title=\"web-overlay-devices\" onerror=\"this.style.display='none'\"  \/>\n<h4  data-animation-delay=\"0\" data-animation-duration=\"1\">\n\t\t\tSummary\t<\/h4>\n<h2  data-animation-delay=\"\" data-animation-duration=\"1\">\n\t\t\tWeb Overlays: The Powerful New Channel for Retention Marketing\t<\/h2>\n\t<p>Complete your omnichannel strategy and engage customers while they browse your website! Adding to email, SMS, push notifications, WhatsApp, Viber, and PassMachine, web personalization uses real-time data to create unique and relevant communication. Grow retention rates, conversion rates, and Customer Lifetime Value with the Web Overlays app. Make engaging web banners and pop-ups without any coding. <\/p>\n<p>&nbsp;<\/p>\n<p>Make customers&#8217; web experience spectacular! Join CareCloud and build strong relationships at every touchpoint.<\/p>\n\t<a href=\"#contact-us\" target=\"_self\" role=\"button\" aria-label=\"GET IN TOUCH\">\n\t\t\t\t\t\tGET IN TOUCH\n\t\t\t\t\t<\/a>\n<h4  data-animation-delay=\"0\" data-animation-duration=\"1\">\n\t\t\tCARECLOUD GENUINE APPLICATIONS\t<\/h4>\n<h2  data-animation-delay=\"0\" data-animation-duration=\"1\">\n\t\t\tGrow Your Business with Feature-Packed Apps\t<\/h2>\n    <!-- If we need navigation buttons -->\n    <!-- Slider main container -->\n        <!-- Additional required wrapper -->\n            <!-- Slides -->\n            <a href=\"\/customer-360-view\">\n                <img decoding=\"async\" src=\"https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2026\/08\/applications-background-crm-new.png\" alt=\"\" \/>\n                Customer 360 View\n            <\/a>\n            <a href=\"\/campaigns-segmentation\">\n                <img decoding=\"async\" src=\"https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2026\/08\/applications-background-ecs-new.png\" alt=\"\" \/>\n                Campaigns &#038; Segmentation\n            <\/a>\n            <a href=\"\/marketing-automation\">\n                <img decoding=\"async\" src=\"https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2026\/08\/applications-background-ma-new.png\" alt=\"\" \/>\n                Marketing Automation\n            <\/a>\n            <a href=\"\/analysis-prediction\">\n                <img decoding=\"async\" src=\"https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2026\/08\/applications-background-reporting-new.png\" alt=\"\" \/>\n                Analysis &#038; Prediction\n            <\/a>\n            <a href=\"\/loyalty-engine\">\n                <img decoding=\"async\" src=\"https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2026\/08\/applications-loyalty-engine-new.png\" alt=\"\" \/>\n                Loyalty Engine\n            <\/a>\n            <a href=\"\/customer-engagement\">\n                <img decoding=\"async\" src=\"https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2026\/08\/applications-customer-engagement-new.png\" alt=\"\" \/>\n                Customer Engagement\n            <\/a>\n            <a href=\"\/?overview-slide=last#overview-of-modules\">\n                <img decoding=\"async\" src=\"https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2026\/08\/applications-background-invoices-new.png\" alt=\"\" \/>\n                Reservation Management\n            <\/a>\n    <!-- If we need navigation buttons -->\n<!--<link rel=\"stylesheet\" href=\"https:\/\/cdn.carecloud.cz\/crmcarecloud.com\/apps-overview\/swiper.min.css\"\/>-->\n<!--<link rel=\"stylesheet\" href=\"https:\/\/cdn.carecloud.cz\/crmcarecloud.com\/apps-overview\/apps-overview.css\"\/>-->\n<!---->\n<h4  data-animation-delay=\"0\" data-animation-duration=\"1\">\n\t\t\tGET ALL THE ANSWERS\t<\/h4>\n<h2  data-animation-delay=\"0\" data-animation-duration=\"1\">\n\t\t\tLet&#8217;s Talk CLOUD and Explore How to Grow Your Business\t<\/h2>\n<h2>\n\t\t\tOur Clients Fall in Love with CareCloud\t<\/h2>\n\t\t\t<img decoding=\"async\" src=\"https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2020\/07\/ReferenceHlavy12.png\" alt=\"ReferenceHlavy12\" \/>\n\t\t\t\t\t\t\t\t<p>CareCloud truly streamlined work at our customer service. Our agents can view anything from a customer&#8217;s history and create tasks in one interface without switching to other software. This significantly improved our agents&#8217; efficiency and customer satisfaction.<\/p>\n\t\t\t\t\t\t\t\t\t<h3>Anna G.<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h4>Tatry Mountain Resorts<\/h4>\n\t\t\t<img decoding=\"async\" src=\"https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2020\/07\/ReferenceHlava8.png\" alt=\"ReferenceHlava8\" \/>\n\t\t\t\t\t\t\t\t<p>We started with CareCloud as a small customer database solution, but as we grew together, our needs evolved, and now we use the full complexity of the CareCloud environment. It was never a problem to scale up or down CareCloud features to fit our needs.<\/p>\n\t\t\t\t\t\t\t\t\t<h3>Rony Lori<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h4>Klenoty Aurum<\/h4>\n\t\t\t<img decoding=\"async\" src=\"https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2020\/07\/ReferenceHlavy11.png\" alt=\"ReferenceHlavy11\" \/>\n\t\t\t\t\t\t\t\t<p>I perceive CareCloud as an active partnership than just a product. I feel that we have a say in what features will be expanded or developed, which makes CareCloud the best solution for us in the long run.<\/p>\n\t\t\t\t\t\t\t\t\t<h3>Paula S.<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h4>Volkswagen<\/h4>\n\t\t\t<img decoding=\"async\" src=\"https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2020\/07\/referenceHlava17.png\" alt=\"referenceHlava17\" \/>\n\t\t\t\t\t\t\t\t<p>I have had a very good experience with CareCloud. I appreciate their quick and helpful responses to my inquiries, as well as the team&#8217;s professional approach with a focus on finding tailored solutions. I see the CareCloud team as a reliable partner I can turn to with confidence.<\/p>\n\t\t\t\t\t\t\t\t\t<h3>Jan Lelek<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h4>Yankee Candle<\/h4>\n\t\t\t<img decoding=\"async\" src=\"https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2020\/07\/ReferenceHlava1-1.png\" alt=\"ReferenceHlava1\" \/>\n\t\t\t\t\t\t\t\t<p>CareCloud provides us at 101 Drogerie with a robust platform that adapts to our needs. Thanks to its flexibility, we have full control over all processes and can respond quickly to our customers&#8217; requests. It is an excellent tool that grows alongside us.<\/p>\n\t\t\t\t\t\t\t\t\t<h3>Ad\u00e9la K\u013e\u00fa\u010dikov\u00e1<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h4>101 Drogerie<\/h4>\n\t\t\t<img decoding=\"async\" src=\"https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2020\/07\/RefrenceHava8.png\" alt=\"RefrenceHava8\" \/>\n\t\t\t\t\t\t\t\t<p>The possibility to manage all channels from one place makes our marketing department happy. Our team manages e-mail promotions, text messages, and push notifications centrally, which improves the execution process and makes reporting much more informative.<\/p>\n\t\t\t\t\t\t\t\t\t<h3>Samuel T.<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h4>Phoenix Group<\/h4>\n\t\t\t<img decoding=\"async\" src=\"https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2020\/07\/ReferenceHlava4.png\" alt=\"ReferenceHlava4\" \/>\n\t\t\t\t\t\t\t\t<p>We always emphasize building strong relationships with our customers in which is CareCloud great partner. It helps identify the best benefits we can provide to our loyal customers and monitor their activity, so we don&#8217;t lose touch with our customer base.<\/p>\n\t\t\t\t\t\t\t\t\t<h3>Philip T.<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h4>Lobster<\/h4>\n\t<!-- \/.pp-testimonials -->\n<figure itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2020\/05\/kreslo.png\" alt=\"kreslo\" height=\"1116\" width=\"1083\" title=\"kreslo\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t<\/figure>\n<h4  data-animation-delay=\"0\" data-animation-duration=\"2\">\n\t\t\tJOIN OUR CLOUD\t<\/h4>\n<h2  data-animation-delay=\"0\" data-animation-duration=\"2\">\n\t\t\tReady to Meet CareCloud?\t<\/h2>\n\t<p>Fill in your contact details to get answers to the questions you have about CareCloud &#8211; from product description and pricing to casual talk about your customers and your business.<\/p>\n<p>One of our experts will contact you soon.<\/p>\n\t<noscript class=\"ninja-forms-noscript-message\">\n\tAvviso: JavaScript \u00e8 obbligatorio per questo contenuto.<\/noscript>\n<style>\n\n        \/* FORM STYLES *\/\n    \n        #nf-form-9-cont {\n                    }\n    <\/style><style>\n\n        \/* FIELDS STYLES *\/\n    \n        .nf-form-content .nf-field-container #nf-field-75-wrap {\n                                    background-color:#f4f4f4;\n                    }\n        .nf-form-content .nf-field-container #nf-field-75-wrap .nf-field-label label {\n                                            margin-bottom: 0px!important; 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