{"id":8416,"date":"2025-03-06T09:54:30","date_gmt":"2025-03-06T08:54:30","guid":{"rendered":"https:\/\/www.crmcarecloud.com\/?p=8416"},"modified":"2025-03-06T09:54:31","modified_gmt":"2025-03-06T08:54:31","slug":"jak-personalizovat-zazitky-edice-carecloud","status":"publish","type":"post","link":"https:\/\/www.crmcarecloud.com\/cz\/blog\/tipy-triky\/jak-personalizovat-zazitky-edice-carecloud\/","title":{"rendered":"Jak personalizovat z\u00e1\u017eitky, edice CareCloud"},"content":{"rendered":"<p class=\"blogperex\">Personalizace je nejen v\u00fdhodn\u00e1, ale tak\u00e9 nezbytn\u00e1. Vyu\u017eijte ji s pomoc\u00ed slu\u017eby CareCloud a maximalizujte CLV, p\u0159\u00edjmy a konverze. Poskytn\u011bte jedine\u010dn\u00e9 z\u00e1\u017eitky a budujte siln\u00e9 vztahy se z\u00e1kazn\u00edky.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2025\/03\/dreamstime_l_356093399-1024x768.jpg\" alt=\"Note with personalization written on it\" class=\"wp-image-8427\" srcset=\"https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2025\/03\/dreamstime_l_356093399-1024x768.jpg 1024w, https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2025\/03\/dreamstime_l_356093399-300x225.jpg 300w, https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2025\/03\/dreamstime_l_356093399-768x576.jpg 768w, https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2025\/03\/dreamstime_l_356093399-1536x1152.jpg 1536w, https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2025\/03\/dreamstime_l_356093399-2048x1536.jpg 2048w, https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2025\/03\/dreamstime_l_356093399-16x12.jpg 16w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"nadpismaly spodniodsazeni\">PERSONALIZACE V PRAXI<\/p>\n\n\n\n<p class=\"blogodstavec\">Jako marketingov\u00fd buzzword slibuje personalizace obrovsk\u00e9 zisky a dokonalou m\u00edru retence. V praxi to ale \u010dasto znamen\u00e1 sotva osloven\u00ed z\u00e1kazn\u00edka v e-mailech. Personalizace m\u00e1 potenci\u00e1l n\u011b\u010d\u00edm mnohem v\u00edc.<\/p>\n\n\n\n<p class=\"blogodstavec translation-block\">Neuv\u011b\u0159iteln\u00fdch 76 % z\u00e1kazn\u00edk\u016f nakoup\u00ed sp\u00ed\u0161e u t\u011bch zna\u010dek, kter\u00e9 personalizuj\u00ed! D\u0159\u00edv\u011bj\u0161\u00ed nadstavba se nyn\u00ed st\u00e1v\u00e1 nutnost\u00ed \u2013 kdo chce b\u00fdt na p\u0159epln\u011bn\u00e9m trhu konkurenceschopn\u00fd, <em>mus\u00ed <\/em> personalizaci maxim\u00e1ln\u011b vyu\u017e\u00edt.<\/p>\n\n\n\n<p class=\"blogodstavec\">CDP &amp; CRM CareCloud na\u0161t\u011bst\u00ed nab\u00edz\u00ed v\u0161e, co k tvorb\u011b personalizovan\u00e9 komunikace pot\u0159ebujete. A nyn\u00ed se bez dal\u0161\u00edch okolk\u016f seznamte s Adrianem. Na jeho p\u0159\u00edkladu si uk\u00e1\u017eeme, jak poskytnout prvot\u0159\u00eddn\u00ed slu\u017ebu pomoc\u00ed personalizace. Poj\u010fme na to.<\/p>\n\n\n\n<p class=\"nadpismaly spodniodsazeni\">JAK PE\u010cOVAT O ADRIANA<\/p>\n\n\n\n<p class=\"blogodstavec\">Abyste v\u016fbec mohli \u00fa\u010dinn\u011b personalizovat, pot\u0159ebujete dostatek z\u00e1kaznick\u00fdch dat. Adrian teprve ned\u00e1vno za\u010dal nakupovat ve va\u0161em kamenn\u00e9m knihkupectv\u00ed. R\u00e1d \u010dte thrillery a horory. Z\u00e1rove\u0148 se tak\u00e9 p\u0159ihl\u00e1sil do va\u0161eho z\u00e1kaznick\u00e9ho programu. Dobr\u00fd start.&nbsp;<\/p>\n\n\n\n<p class=\"blogodstavec\">Adrian se ochotn\u011b p\u0159ihl\u00e1s\u00ed k odb\u011bru newsletteru a vypln\u00ed sv\u016fj profil o dal\u0161\u00ed demografick\u00e9 \u00fadaje za voucher s 15% slevu. CareCloud shroma\u017e\u010fuje v\u0161echny transak\u010dn\u00ed, demografick\u00e9 a komunika\u010dn\u00ed \u00fadaje, p\u0159i\u010dem\u017e s ka\u017edou interakc\u00ed roz\u0161i\u0159uje mo\u017enosti personalizace.&nbsp;<\/p>\n\n\n\n<p class=\"blogodstavec\">S dostatkem dat m\u016f\u017eete Adriana bezpe\u010dn\u011b za\u0159adit do segmentu na z\u00e1klad\u011b jeho demografick\u00fdch dat a preferenc\u00ed. Proto\u017ee prodej knih se \u010dasto \u0159\u00edd\u00ed pohlav\u00edm, v\u011bkem a \u017e\u00e1nrem, za\u0159a\u010fme Adriana do segment\u016f \"mu\u017e, 25-35 let, thriller, fantasy\".<\/p>\n\n\n\n<p class=\"nadpismaly spodniodsazeni\">NA \u0158ADU P\u0158ICH\u00c1Z\u00cd SKUTE\u010cN\u00c1 PERSONALIZACE<\/p>\n\n\n\n<p class=\"blogodstavec\">Te\u010f ji\u017e m\u00e1te v\u0161echny ingredience pro spr\u00e1vn\u011b c\u00edlenou komunikaci: osloven\u00ed jm\u00e9nem je jen za\u010d\u00e1tek. Abyste se p\u0159izp\u016fsobili Adrianov\u00fdm demografick\u00fdm \u00fadaj\u016fm a \u017e\u00e1nrov\u00e9 preferenci, vytvo\u0159te alternativn\u00ed \u0161ablonu kampan\u011b s temn\u011bj\u0161\u00ed paletou, ost\u0159ej\u0161\u00edmi formulacemi a morbidn\u00edmi obr\u00e1zky.<\/p>\n\n\n\n<p class=\"blogodstavec\">Skute\u010dn\u00fd rozd\u00edl v\u0161ak p\u0159in\u00e1\u0161\u00ed Recommendation Engine od CareCloud, kter\u00fd vyu\u017e\u00edv\u00e1 produktov\u00e1 a z\u00e1kaznick\u00e1 data k automatick\u00e9 nab\u00eddce relevantn\u00edch a nov\u00fdch titul\u016f pro Adriana. Doporu\u010den\u00ed lze snadno vlo\u017eit do designeru e-mailov\u00fdch \u0161ablon bez dal\u0161\u00edho nastaven\u00ed \u2013 pr\u00e1ci za v\u00e1s odvede algoritmus a z\u00e1kaznick\u00e1 data.\u00a0<\/p>\n\n\n\n<p class=\"nadpismaly spodniodsazeni\">LEP\u0160\u00cd S KA\u017dDOU INTERAKC\u00cd<\/p>\n\n\n\n<p class=\"blogodstavec\">Kdy\u017e Adriana zaujmete personalizovanou komunikac\u00ed, m\u016f\u017eete si postupn\u011b zajistit jeho loajalitu. Na z\u00e1klad\u011b poznatk\u016f z ka\u017ed\u00e9 vz\u00e1jemn\u00e9 interakce lze optimalizovat frekvenci zaslan\u00fdch kampan\u00ed, dobu odes\u00edl\u00e1n\u00ed, nebo i formu exkluzivn\u00edch odm\u011bn, kter\u00e9 motivuj\u00ed k dal\u0161\u00edm n\u00e1kup\u016fm.<\/p>\n\n\n\n<p class=\"blogodstavec\">P\u0159ipome\u0148te Adrianovi, aby utratil v\u011brnostn\u00ed body nebo o\u017eivil svou aktivitu pomoc\u00ed automatizovan\u00fdch \u201cwarm-up\u201d sc\u00e9n\u00e1\u0159\u016f. Zam\u011b\u0159te sv\u016fj marketing na Adrianovy pot\u0159eby a p\u0159\u00e1n\u00ed, ani\u017e byste nad t\u00edm tr\u00e1vili p\u0159ehr\u0161el pracovn\u00ed doby.&nbsp;<\/p>\n\n\n\n<p class=\"blogodstavec\">Budete sledovat, jak Adrianova CLV v m\u017eiku poroste.<\/p>\n\n\n\n<p class=\"nadpismaly spodniodsazeni\">CARECLOUD PERSONALIZACE&nbsp;<\/p>\n\n\n\n<p class=\"blogodstavec\">Gratulujeme v\u00e1m k \u00fasp\u011bchu. Va\u0161e personalizovan\u00e1 komunikace ud\u011blala z Adriana naprosto v\u011brn\u00e9ho z\u00e1kazn\u00edka, zv\u00fd\u0161ila jeho CLV a k tomu se z n\u011bho stal zast\u00e1nce va\u0161\u00ed zna\u010dky. A te\u010f u\u017e jen sta\u010d\u00ed zku\u0161enosti s Adrianem p\u0159ev\u00e9st na zbytek va\u0161\u00ed z\u00e1kaznick\u00e9 z\u00e1kladny.&nbsp;<\/p>\n\n\n\n<p class=\"blogodstavec\">Tento p\u0159\u00edmo\u010dar\u00fd, ale robustn\u00ed proces byl mo\u017en\u00fd hlavn\u011b d\u00edky n\u00e1stroj\u016fm CDP &amp; CRM CareCloud. Spr\u00e1va kampan\u00ed, automatizace, analytika, v\u011brnostn\u00ed syst\u00e9m a 360stup\u0148ov\u00fd pohled na z\u00e1kazn\u00edka \u2013 to v\u0161e dohromady tvo\u0159\u00ed kompletn\u00ed marketingov\u00e9 \u0159e\u0161en\u00ed.\u00a0<\/p>\n\n\n\n<p class=\"blogodstavec\">Vytv\u00e1\u0159en\u00ed personalizovan\u00fdch zku\u0161enost\u00ed v rozhran\u00ed jedn\u00e9 platformy \u2013 to je prav\u00e1 s\u00edla CareCloud.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n<div class=\"fl-builder-content fl-builder-content-7643 fl-builder-template fl-builder-row-template fl-builder-global-templates-locked\" data-post-id=\"7643\"><section class=\"fl-row fl-row-full-width fl-row-bg-photo fl-node-1zwmlb9ciphs fl-row-default-height fl-row-align-center fl-row-bg-overlay\" data-node=\"1zwmlb9ciphs\">\n\t<div class=\"fl-row-content-wrap\">\n\t\t\t\t\t\t<div class=\"fl-row-content fl-row-fixed-width fl-node-content\">\n\t\t\n<div class=\"fl-col-group fl-node-dpqrg4tezbcy\" data-node=\"dpqrg4tezbcy\">\n\t\t\t<div class=\"fl-col fl-node-i90f8muy5ta4 fl-col-bg-color\" data-node=\"i90f8muy5ta4\">\n\t<div class=\"fl-col-content fl-node-content\"><div class=\"fl-module fl-module-heading fl-node-bde2zjary5ih fl-animation fl-fade-in\" data-node=\"bde2zjary5ih\" data-animation-delay=\"0\" data-animation-duration=\"1\">\n\t<div class=\"fl-module-content fl-node-content\">\n\t\t<h4 class=\"fl-heading\">\n\t\t<span class=\"fl-heading-text\">PODPORA Z EVROPSK\u00c9 UNIE<\/span>\n\t<\/h4>\n\t<\/div>\n<\/div>\n<div class=\"fl-module fl-module-heading fl-node-fqcg09l45stw fl-animation fl-fade-in\" data-node=\"fqcg09l45stw\" data-animation-delay=\"\" data-animation-duration=\"1\">\n\t<div class=\"fl-module-content fl-node-content\">\n\t\t<h2 class=\"fl-heading\">\n\t\t<span class=\"fl-heading-text\">Program podpory AI technologi\u00ed<\/span>\n\t<\/h2>\n\t<\/div>\n<\/div>\n<div class=\"fl-module fl-module-rich-text fl-node-4rs81uhtpxov fl-animation fl-fade-in\" data-node=\"4rs81uhtpxov\" data-animation-delay=\"\" data-animation-duration=\"1\">\n\t<div class=\"fl-module-content fl-node-content\">\n\t\t<div class=\"fl-rich-text\">\n\t<p><em>Spole\u010dnost Cortex, a.s. realizuje projekt Inovace Customer Data Platformy za vyu\u017eit\u00ed um\u011bl\u00e9 inteligence a strojov\u00e9ho u\u010den\u00ed, reg. \u010d. FX05030120_7895 jeho\u017e c\u00edlem je inovace slu\u017eeb a inovace produktu. Tento projekt je realizov\u00e1n v r\u00e1mci programu The Country for the Future Ministerstva pr\u016fmyslu a obchodu a spolufinancov\u00e1n z prost\u0159edk\u016f Evropsk\u00e9 Unie v r\u00e1mci NEXT GENERATION EU.<\/em><\/p>\n<\/div>\n\t<\/div>\n<\/div>\n<div class=\"fl-module fl-module-photo fl-node-exm0uzwf45tp fl-animation fl-fade-in funded-by-eu-en\" data-node=\"exm0uzwf45tp\" data-animation-delay=\"0\" data-animation-duration=\"1\">\n\t<div class=\"fl-module-content fl-node-content\">\n\t\t<div class=\"fl-photo fl-photo-align-left\" itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t<div class=\"fl-photo-content fl-photo-img-png\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" class=\"fl-photo-img wp-image-7638 size-full\" src=\"https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2024\/05\/EN_financovano_EU.png\" alt=\"EN_financovano_EU\" itemprop=\"image\" height=\"328\" width=\"1260\" title=\"EN_financovano_EU\" srcset=\"https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2024\/05\/EN_financovano_EU.png 1260w, https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2024\/05\/EN_financovano_EU-300x78.png 300w, https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2024\/05\/EN_financovano_EU-1024x267.png 1024w, https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2024\/05\/EN_financovano_EU-768x200.png 768w, https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2024\/05\/EN_financovano_EU-18x5.png 18w\" sizes=\"auto, (max-width: 1260px) 100vw, 1260px\" \/>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>\n<div class=\"fl-module fl-module-photo fl-node-yglkq5msvctz fl-animation fl-fade-in funded-by-eu-cz\" data-node=\"yglkq5msvctz\" data-animation-delay=\"0\" data-animation-duration=\"1\">\n\t<div class=\"fl-module-content fl-node-content\">\n\t\t<div class=\"fl-photo fl-photo-align-left\" itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t<div class=\"fl-photo-content fl-photo-img-png\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" class=\"fl-photo-img wp-image-7639 size-full\" src=\"https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2024\/05\/CZ_financovano_EU.png\" alt=\"CZ_financovano_EU\" itemprop=\"image\" height=\"1142\" width=\"3575\" title=\"CZ_financovano_EU\" srcset=\"https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2024\/05\/CZ_financovano_EU.png 3575w, https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2024\/05\/CZ_financovano_EU-300x96.png 300w, https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2024\/05\/CZ_financovano_EU-1024x327.png 1024w, https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2024\/05\/CZ_financovano_EU-768x245.png 768w, https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2024\/05\/CZ_financovano_EU-1536x491.png 1536w, https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2024\/05\/CZ_financovano_EU-2048x654.png 2048w, https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2024\/05\/CZ_financovano_EU-18x6.png 18w\" sizes=\"auto, (max-width: 3575px) 100vw, 3575px\" \/>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>\n<\/div>\n<\/div>\n\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Personalization is not only profitable but also necessary. Master it using CareCloud to maximize CLV, revenue, and conversion. Deliver unique experience and benefit from deep customer relationships. PERSONALIZATION AS PRACTICE As a marketing buzzword, personalization promises huge profits and game-changing opportunities. But in most cases, brands limit personalization to addressing customers by their name. Needless&hellip;<\/p>","protected":false},"author":9,"featured_media":8427,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_wp_rev_ctl_limit":""},"categories":[12],"tags":[26,14,13,22],"class_list":["post-8416","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tips-tricks","tag-customer-data","tag-e-commerce","tag-emailing","tag-retail"],"_links":{"self":[{"href":"https:\/\/www.crmcarecloud.com\/cz\/wp-json\/wp\/v2\/posts\/8416","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.crmcarecloud.com\/cz\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.crmcarecloud.com\/cz\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.crmcarecloud.com\/cz\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/www.crmcarecloud.com\/cz\/wp-json\/wp\/v2\/comments?post=8416"}],"version-history":[{"count":2,"href":"https:\/\/www.crmcarecloud.com\/cz\/wp-json\/wp\/v2\/posts\/8416\/revisions"}],"predecessor-version":[{"id":8429,"href":"https:\/\/www.crmcarecloud.com\/cz\/wp-json\/wp\/v2\/posts\/8416\/revisions\/8429"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.crmcarecloud.com\/cz\/wp-json\/wp\/v2\/media\/8427"}],"wp:attachment":[{"href":"https:\/\/www.crmcarecloud.com\/cz\/wp-json\/wp\/v2\/media?parent=8416"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.crmcarecloud.com\/cz\/wp-json\/wp\/v2\/categories?post=8416"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.crmcarecloud.com\/cz\/wp-json\/wp\/v2\/tags?post=8416"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}