{"id":7268,"date":"2024-01-02T14:12:10","date_gmt":"2024-01-02T13:12:10","guid":{"rendered":"https:\/\/www.crmcarecloud.com\/?p=7268"},"modified":"2024-05-13T11:01:08","modified_gmt":"2024-05-13T09:01:08","slug":"what-happened-in-2023-in-carecloud-here-are-the-most-popular-new-features","status":"publish","type":"post","link":"https:\/\/www.crmcarecloud.com\/cz\/blog\/carecloud-news\/what-happened-in-2023-in-carecloud-here-are-the-most-popular-new-features\/","title":{"rendered":"Co se stalo v roce 2023 na platform\u011b CareCloud? Tady jsou nov\u00e9 funkce!"},"content":{"rendered":"

Lou\u010d\u00edme se s rokem 2023 a je \u010das zhodnotit na\u0161e pokroky v CareCloud. Objevte inovativn\u00ed funkce, kter\u00e9 jsme letos p\u0159edstavili, a ujist\u011bte se, \u017ee v\u00e1m \u017e\u00e1dn\u00e1 z novinek neunikla. Va\u0161e spokojenost je na\u0161\u00ed prioritou, a proto se t\u011b\u0161\u00edme, \u017ee v\u00e1m v roce 2024 p\u0159ineseme je\u0161t\u011b v\u00edce vylep\u0161en\u00ed. Z\u016fsta\u0148te s n\u00e1mi a t\u011b\u0161te se na to, co p\u0159ijde!<\/p>\n\n\n\n

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ABIGAIL: AI CHATBOT<\/p>\n\n\n\n

Prozkoum\u00e1v\u00e1te rozhran\u00ed CareCloud poprv\u00e9 a c\u00edt\u00edte se trochu ztraceni? Seznamte se s Abigail, na\u0161\u00edm zbrusu nov\u00fdm AI chatbotem, kter\u00fd v\u00e1m pom\u016f\u017ee v\u0161e naj\u00edt! Abigail v\u00e1s provede platformou, ani\u017e byste se museli slo\u017eit\u011b orientovat.<\/p>\n\n\n\n

RECOMMENDATION ENGINE<\/p>\n\n\n\n

Recommendation Engine zrychl\u00ed a zefektivn\u00ed va\u0161i pr\u00e1ci s emaily! P\u0159idejte doporu\u010den\u00ed do \u0161ablony emailu! Zvolte po\u010det produkt\u016f, kter\u00e9 chcete doporu\u010dit, a n\u00e1\u0161 AI Product Recommendation Engine vybere ty nejlep\u0161\u00ed produkty pro ka\u017ed\u00e9ho z\u00e1kazn\u00edka na z\u00e1klad\u011b jejich p\u0159edchoz\u00edch n\u00e1kup\u016f nebo prohl\u00ed\u017een\u00fdch str\u00e1nek na va\u0161em webu. <\/p>\n\n\n\n

AUTOMATICK\u00c9 A\/B TESTOV\u00c1N\u00cd<\/p>\n\n\n\n

P\u0159i vytv\u00e1\u0159en\u00ed kampan\u011b v aplikaci Kampan\u011b & C\u00edlov\u00e9 skupiny nyn\u00ed m\u016f\u017eete prov\u00e1d\u011bt automatick\u00e9 A\/B testov\u00e1n\u00ed. Vyberte si metriku (n\u00e1r\u016fst, UTM p\u0159\u00edjmy, m\u00edra prokliku\u2026) a rozd\u011blte publikum na dv\u011b \u010d\u00e1sti, abyste otestovali v\u00fdsledek. CareCloud n\u00e1sledn\u011b vyhodnot\u00ed, kter\u00e1 \u0161ablona je \u00fasp\u011b\u0161n\u011bj\u0161\u00ed, a po\u0161le ji zbytku publika.<\/p>\n\n\n\n

KL\u00cd\u010cOV\u00c9 V\u00ddKONNOSTN\u00cd UKAZATELE RFM<\/p>\n\n\n\n

V p\u0159ehledu RFM segment\u016f nyn\u00ed najdete nov\u00fd widget! Specifikace KPI parametr\u016f ukazuje srovn\u00e1n\u00ed nap\u0159\u00ed\u010d v\u0161emi RFM segmenty pro pr\u016fm\u011brn\u00fd po\u010det n\u00e1kup\u016f, pr\u016fm\u011brnou hodnotu objedn\u00e1vky a pr\u016fm\u011brn\u00fd obrat z\u00e1kazn\u00edk\u016f v dan\u00e9m segmentu.<\/p>\n\n\n\n

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KALEND\u00c1\u0158 KAMPAN\u00cd<\/p>\n\n\n\n

Vizualizujte snadno \u010dasovou osu va\u0161ich kampan\u00ed s na\u0161\u00edm intuitivn\u00edm kalend\u00e1\u0159em kampan\u00ed! Kalend\u00e1\u0159 zobrazuje ji\u017e odeslan\u00e9 i teprve napl\u00e1novan\u00e9 kampan\u011b. P\u0159ejet\u00edm my\u0161\u00ed nad kampan\u00ed se zobraz\u00ed n\u00e1hled nebo stru\u010dn\u00fd detail. Kliknut\u00edm z\u00edsk\u00e1te p\u0159\u00edstup k n\u00e1hled\u016fm \u0161ablon, heatmapy proklik\u016f, podrobn\u00fdm zpr\u00e1v\u00e1m a mo\u017enostem sta\u017een\u00ed v\u00fdsledk\u016f odes\u00edl\u00e1n\u00ed. Nav\u00edc, v\u00fdb\u011brem ikony \u201ctyp kampan\u011b\u201d z\u00edsk\u00e1te komplexn\u00ed p\u0159ehled p\u0159izp\u016fsoben\u00fd konkr\u00e9tn\u00edmu typu kampan\u011b, co\u017e zlep\u0161\u00ed spr\u00e1vu va\u0161ich kampan\u00ed.<\/p>\n\n\n\n

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NOV\u00dd KOMUNIKA\u010cN\u00cd KAN\u00c1L: VIBER<\/p>\n\n\n\n

Viber je levn\u011bj\u0161\u00ed alternativou k SMS kampan\u00edm a z\u00e1rove\u0148 z\u016fst\u00e1v\u00e1 rychl\u00fdm a spolehliv\u00fdm zp\u016fsobem komunikace! Viber pou\u017e\u00edv\u00e1 p\u0159es miliardu u\u017eivatel\u016f po cel\u00e9m sv\u011bt\u011b. Nav\u00edc nem\u00e1 tak p\u0159\u00edsn\u00e9 po\u017eadavky na zpr\u00e1vy jako WhatsApp a cena za zpr\u00e1vu je mnohem ni\u017e\u0161\u00ed ne\u017e u SMS. Vyu\u017eijte p\u0159i odes\u00edl\u00e1n\u00ed Viber kampan\u011b stejn\u00e9 u\u017eivatelsk\u00e9 rozhran\u00ed, kter\u00e9 ji\u017e zn\u00e1te z SMS kampan\u00ed. Va\u0161e kampan\u011b z\u016fstanou stejn\u00e9, tak jak jste je znali!<\/p>\n\n\n\n

CHYTR\u00c9 VYHLED\u00c1V\u00c1N\u00cd<\/p>\n\n\n\n

Chytr\u00e9, rychl\u00e9 a spolehliv\u00e9! P\u0159edstavujeme Chytr\u00e9 Vyhled\u00e1v\u00e1n\u00ed, funkci, kterou stoj\u00ed za to oslavovat. Nejste si jist\u00ed, kde n\u011bco v CareCloud naj\u00edt? Sta\u010d\u00ed to napsat! A\u0165 u\u017e hled\u00e1te z\u00e1kazn\u00edky, vlastnosti nebo v\u00fdsledky u\u017eivatelsk\u00fdch p\u0159\u00edru\u010dek, Chytr\u00e9 Vyhled\u00e1v\u00e1n\u00ed je tu pro v\u00e1s a zajist\u00ed plynul\u00fd a efektivn\u00ed z\u00e1\u017eitek!<\/p>\n\n\n\n

CO DAL\u0160\u00cdHO JE NOV\u00c9HO?<\/p>\n\n\n\n

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  • P\u0159izp\u016fsoben\u00e9 RFM segmenty: <\/strong>P\u0159izp\u016fsobte RFM segmenty tak, aby zohled\u0148ovaly pouze \u010d\u00e1st va\u0161\u00ed z\u00e1kaznick\u00e9 datab\u00e1ze.<\/li>\n\n\n\n
  • D\u016fvod vr\u00e1cen\u00ed emailu: <\/strong>U\u017e se nemus\u00edte t\u00e1pat, pro\u010d se v\u00e1\u0161 email vr\u00e1til. Snadno zkontrolujte d\u016fvod v aplikaci Anal\u00fdzy & predikce.<\/li>\n\n\n\n
  • Pokro\u010dil\u00e9 nastaven\u00ed srovn\u00e1vac\u00ed skupiny<\/strong>: Pokro\u010dil\u00e9 nastaven\u00ed srovn\u00e1vac\u00ed skupiny: P\u0159i vytv\u00e1\u0159en\u00ed srovn\u00e1vac\u00ed skupiny si vyberte mezi pevn\u00fdm po\u010dtem z\u00e1kazn\u00edk\u016f a procentu\u00e1ln\u00edm pod\u00edlem.<\/li>\n\n\n\n
  • Vlastn\u00ed typy souhlas\u016f<\/strong>: Typy souhlas\u016f jsou vylep\u0161eny! Nyn\u00ed m\u016f\u017eete p\u0159izp\u016fsobit souhlas z\u00e1kazn\u00edk\u016f podle sv\u00fdch pot\u0159eb \u2013 komunika\u010dn\u00ed kan\u00e1l, slu\u017eba, typ komunikace atd.<\/li>\n\n\n\n
  • Predikce graf\u016f<\/strong>: Vybran\u00e9 grafy nyn\u00ed p\u0159edpov\u00eddaj\u00ed v\u00fdkon v budouc\u00edch obdob\u00edch. <\/li>\n\n\n\n
  • Historie z\u00e1kaznick\u00fdch dat<\/strong>: Kdy\u017e se zm\u011bn\u00ed z\u00e1kaznick\u00e1 data, m\u016f\u017eete vid\u011bt p\u0159edchoz\u00ed informace a kde byla zm\u011bn\u011bna (aplikace, z\u00e1kaznick\u00e1 podpora, web atd.).<\/li>\n\n\n\n
  • Kontrola velikosti publika<\/strong>: P\u0159i vytv\u00e1\u0159en\u00ed segmentu m\u016f\u017eete jedn\u00edm kliknut\u00edm zkontrolovat, kolik lid\u00ed obsahuje. Zjist\u00edte tak, zda m\u00e1 smysl vytv\u00e1\u0159et segment t\u00e9to velikosti.<\/li>\n<\/ul>\n<\/div>\n<\/div><\/div>\n\n\n\n

    Douf\u00e1me, \u017ee va\u0161e zku\u0161enosti s CareCloud v roce 2023 byly je\u0161t\u011b lep\u0161\u00ed ne\u017e v minul\u00e9m roce a t\u011b\u0161\u00edme se, \u017ee je je\u0161t\u011b vylep\u0161\u00edme! P\u0159ejeme v\u00e1m v\u0161e nejlep\u0161\u00ed v roce 2024.<\/p>\n\n\n\n

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    \n\t\tPODPORA Z EVROPSK\u00c9 UNIE<\/span>\n\t<\/h4>\n\t<\/div>\n<\/div>\n
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    \n\t\tProgram podpory AI technologi\u00ed<\/span>\n\t<\/h2>\n\t<\/div>\n<\/div>\n
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    Spole\u010dnost Cortex, a.s. realizuje projekt Inovace Customer Data Platformy za vyu\u017eit\u00ed um\u011bl\u00e9 inteligence a strojov\u00e9ho u\u010den\u00ed, reg. \u010d. FX05030120_7895 jeho\u017e c\u00edlem je inovace slu\u017eeb a inovace produktu. Tento projekt je realizov\u00e1n v r\u00e1mci programu The Country for the Future Ministerstva pr\u016fmyslu a obchodu a spolufinancov\u00e1n z prost\u0159edk\u016f Evropsk\u00e9 Unie v r\u00e1mci NEXT GENERATION EU.<\/em><\/p>\n<\/div>\n\t<\/div>\n<\/div>\n

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    \n\t\t\t\t\"EN_financovano_EU\"\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>\n
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    \n\t\t\t\t\"CZ_financovano_EU\"\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>\n<\/div>\n<\/div>\n\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n<\/div>","protected":false},"excerpt":{"rendered":"

    As we bid farewell to 2023, it’s time to reflect on our strides at CareCloud. Discover the innovative features we rolled out this year, ensuring you’re not missing out on the latest enhancements. Your satisfaction is our priority, and we’re excited to elevate your experience even more in 2024. Stay tuned for what’s to come!…<\/p>","protected":false},"author":11,"featured_media":7271,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_wp_rev_ctl_limit":""},"categories":[15],"tags":[19],"class_list":["post-7268","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-carecloud-news","tag-new-features"],"_links":{"self":[{"href":"https:\/\/www.crmcarecloud.com\/cz\/wp-json\/wp\/v2\/posts\/7268","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.crmcarecloud.com\/cz\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.crmcarecloud.com\/cz\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.crmcarecloud.com\/cz\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/www.crmcarecloud.com\/cz\/wp-json\/wp\/v2\/comments?post=7268"}],"version-history":[{"count":4,"href":"https:\/\/www.crmcarecloud.com\/cz\/wp-json\/wp\/v2\/posts\/7268\/revisions"}],"predecessor-version":[{"id":7650,"href":"https:\/\/www.crmcarecloud.com\/cz\/wp-json\/wp\/v2\/posts\/7268\/revisions\/7650"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.crmcarecloud.com\/cz\/wp-json\/wp\/v2\/media\/7271"}],"wp:attachment":[{"href":"https:\/\/www.crmcarecloud.com\/cz\/wp-json\/wp\/v2\/media?parent=7268"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.crmcarecloud.com\/cz\/wp-json\/wp\/v2\/categories?post=7268"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.crmcarecloud.com\/cz\/wp-json\/wp\/v2\/tags?post=7268"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}