{"id":6716,"date":"2023-08-28T14:57:29","date_gmt":"2023-08-28T12:57:29","guid":{"rendered":"https:\/\/www.crmcarecloud.com\/?p=6716"},"modified":"2023-08-28T14:57:30","modified_gmt":"2023-08-28T12:57:30","slug":"carecloud-hands-you-the-map-to-customers-journey","status":"publish","type":"post","link":"https:\/\/www.crmcarecloud.com\/cz\/blog\/carecloud-news\/carecloud-hands-you-the-map-to-customers-journey\/","title":{"rendered":"CareCloud dok\u00e1\u017ee zmapovat cestu z\u00e1kazn\u00edka"},"content":{"rendered":"<p class=\"blogperex\">Sada pl\u00e1novan\u00fdch funkc\u00ed CDP a CRM CareCloud pro rok 2023 bude obsahovat vizualizaci cesty z\u00e1kazn\u00edka, kter\u00e1 v\u00e1m poskytne kompletn\u00ed obraz interakce z\u00e1kazn\u00edk\u016f s va\u0161\u00ed zna\u010dkou. K dispozici budete m\u00edt kompletn\u00ed aktivitu z\u00e1kazn\u00edka, od vyhled\u00e1v\u00e1n\u00ed v prohl\u00ed\u017ee\u010di a\u017e po samotn\u00fd n\u00e1kup, a to v p\u0159ehledn\u00e9m a praktick\u00e9m proveden\u00ed.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"684\" src=\"https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2023\/08\/customer_journey_analytics-1-1024x684.jpg\" alt=\"\" class=\"wp-image-6717\" srcset=\"https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2023\/08\/customer_journey_analytics-1-1024x684.jpg 1024w, https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2023\/08\/customer_journey_analytics-1-300x200.jpg 300w, https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2023\/08\/customer_journey_analytics-1-768x513.jpg 768w, https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2023\/08\/customer_journey_analytics-1-1536x1025.jpg 1536w, https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2023\/08\/customer_journey_analytics-1-2048x1367.jpg 2048w, https:\/\/www.crmcarecloud.com\/wp-content\/uploads\/2023\/08\/customer_journey_analytics-1-18x12.jpg 18w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"nadpismaly\">NIC V\u00c1M NEUJDE<\/p>\n\n\n\n<p class=\"blogodstavec\">Abyste dos\u00e1hli optim\u00e1ln\u00edch obrat\u016f, mus\u00edte dostate\u010dn\u011b promyslet celou cestu z\u00e1kazn\u00edka. Ka\u017ed\u00e1 interakce v\u00e1s mus\u00ed pou\u010dit o jeho my\u0161lenkov\u00fdch pochodech a zvyklostech. Vizualizac\u00ed pohybu z\u00e1kazn\u00edk\u016f tak p\u0159esn\u011b ur\u010d\u00edte potenci\u00e1ln\u00ed p\u0159ek\u00e1\u017eky, na kter\u00e9 v\u00e1\u0161 z\u00e1kazn\u00edk naraz\u00ed. Vytvo\u0159en\u00edm plynul\u00e9 z\u00e1kaznick\u00e9 zku\u0161enosti zvy\u0161ujte m\u00edru konverze, retenci a loajalitu.&nbsp;<\/p>\n\n\n\n<p class=\"nadpismaly\">STA\u010c\u00cd V\u00c1M JEDEN V\u00ddVOJOV\u00dd DIAGRAM<\/p>\n\n\n\n<p class=\"blogodstavec\">V roce 2023 bude pro va\u0161e pohodl\u00ed a u\u017eitek aplikace Anal\u00fdzy &amp; Reporting zn\u00e1zor\u0148ovat cesty z\u00e1kazn\u00edk\u016f. Zmapov\u00e1n\u00ed v\u0161ech touchpoint\u016f a aktivit z\u00e1kazn\u00edk\u016f v\u00e1m poskytne toliko pot\u0159ebn\u00fd impuls k revizi a zlep\u0161en\u00ed va\u0161\u00ed obchodn\u00ed strategie.<\/p>\n\n\n\n<p class=\"blogodstavec\">Uskute\u010dn\u011bte svou vizi s CareCloud.<\/p>","protected":false},"excerpt":{"rendered":"<p>CDP &amp; CRM CareCloud\u2019s set of planned features for 2023 will include a visualization of the customer journey, giving you a complete image of customers\u2019 interaction with your business. From browser search to purchase itself, the whole customer activity is at your disposal in neat and practical design. EACH STEP LAID OUT IN FRONT OF&hellip;<\/p>","protected":false},"author":9,"featured_media":6717,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_wp_rev_ctl_limit":""},"categories":[15],"tags":[21,19],"class_list":["post-6716","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-carecloud-news","tag-analysis","tag-new-features"],"_links":{"self":[{"href":"https:\/\/www.crmcarecloud.com\/cz\/wp-json\/wp\/v2\/posts\/6716","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.crmcarecloud.com\/cz\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.crmcarecloud.com\/cz\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.crmcarecloud.com\/cz\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/www.crmcarecloud.com\/cz\/wp-json\/wp\/v2\/comments?post=6716"}],"version-history":[{"count":1,"href":"https:\/\/www.crmcarecloud.com\/cz\/wp-json\/wp\/v2\/posts\/6716\/revisions"}],"predecessor-version":[{"id":6719,"href":"https:\/\/www.crmcarecloud.com\/cz\/wp-json\/wp\/v2\/posts\/6716\/revisions\/6719"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.crmcarecloud.com\/cz\/wp-json\/wp\/v2\/media\/6717"}],"wp:attachment":[{"href":"https:\/\/www.crmcarecloud.com\/cz\/wp-json\/wp\/v2\/media?parent=6716"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.crmcarecloud.com\/cz\/wp-json\/wp\/v2\/categories?post=6716"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.crmcarecloud.com\/cz\/wp-json\/wp\/v2\/tags?post=6716"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}