{"id":4596,"date":"2021-03-04T12:13:40","date_gmt":"2021-03-04T11:13:40","guid":{"rendered":"https:\/\/www.crmcarecloud.com\/?page_id=4596"},"modified":"2025-06-03T16:20:37","modified_gmt":"2025-06-03T14:20:37","slug":"privacy-policy-cookie-use","status":"publish","type":"page","link":"https:\/\/www.crmcarecloud.com\/cz\/privacy-policy-cookie-use\/","title":{"rendered":"Privacy Policy & Cookie Use"},"content":{"rendered":"

\n\t\tOchrana osobn\u00edch \u00fadaj\u016f a vyu\u017eit\u00ed cookie soubor\u016f\n\t<\/h1>\n\t

P\u00e9\u010de o Va\u0161e soukrom\u00ed a ochranu osobn\u00edch \u00fadaj\u016f je nezbytnou sou\u010d\u00e1st\u00ed nejen na\u0161\u00ed firemn\u00ed politiky, ale i uva\u017eov\u00e1n\u00ed ka\u017ed\u00e9ho, kdo se pod\u00edl\u00ed na tvorb\u011b platformy CareCloud.<\/h4>\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tZJISTIT V\u00cdCE\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tNAPI\u0160TE N\u00c1M\n\t\t\t\t\t\t\t<\/a>\n

\n\t\tOchrana osobn\u00edch \u00fadaj\u016f a vyu\u017eit\u00ed cookie soubor\u016f\n\t<\/h4>\n

\n\t\t\u010cl\u00e1nek 1\n\t<\/h4>\n

\n\t\tData Processor Identification & Relevant Regulation\n\t<\/h2>\n\t

CareCloud brand and this website (crmcarecloud.com) is operated by Cortex, a.s. headquartered in Prague 9, U Elektry 974\/1c, 190 00, Czech Republic under identification number 471 256 16, hereinafter “Cortex”.<\/p>\n

 <\/p>\n

Tento dokument informuje o spr\u00e1v\u011b osobn\u00edch \u00fadaj\u016f, ochran\u011b osobn\u00edch \u00fadaj\u016f a pou\u017eit\u00ed cookie soubor\u016f spole\u010dnost\u00ed Cortex v souladu s GDPR (P\u0159edpis Evropsk\u00e9 Unie 2016\/679) a dal\u0161\u00edmi p\u0159edpisy upravuj\u00edc\u00edmi ochranu osobn\u00edch \u00fadaj\u016f. Cortex jedn\u00e1 jako zpracovatel osobn\u00edch \u00fadaj\u016f s ur\u010den\u00fdm pracovn\u00edkem ochrany osobn\u00edch \u00fadaj\u016f, kter\u00e9ho lze kontaktovat na dpo@cortex.cz<\/a><\/span>.<\/p>\n

 <\/p>\n

Pros\u00edm, nevyu\u017e\u00edvejte webovou str\u00e1nku crmcarecloud.com nebo na\u0161e slu\u017eby, pokud nesouhlas\u00edte s dokumentem o ochran\u011b osobn\u00edch \u00fadaj\u016f a vyu\u017eit\u00ed cookie soubor\u016f.\u00a0<\/p>\n

\n\t\t\u010cl\u00e1nek 2\n\t<\/h4>\n

\n\t\tIdentifikace subjektu osobn\u00edch \u00fadaj\u016f\n\t<\/h2>\n\t

Cortex zpracov\u00e1v\u00e1 osobn\u00ed \u00fadaje v\u0161ech n\u00e1v\u0161t\u011bvn\u00edk\u016f webov\u00fdch str\u00e1nek, kte\u0159\u00ed souhlasili s dokumentem ochrany osobn\u00edch \u00fadaj\u016f a vyu\u017eit\u00ed cookie soubor\u016f. Cortex d\u00e1le zpracov\u00e1v\u00e1 osobn\u00ed \u00fadaje zaslan\u00e9 libovoln\u00fdm formul\u00e1\u0159em vlo\u017een\u00fdm do webov\u00fdch str\u00e1nek.<\/p>\n

 <\/p>\n

Kdykoli Cortex ustanov\u00ed opr\u00e1vn\u011bn\u00fd z\u00e1jem a zp\u016fsob zpracov\u00e1n\u00ed osobn\u00edch \u00fadaj\u016f, st\u00e1v\u00e1 se spr\u00e1vcem osobn\u00edch \u00fadaj\u016f v souladu s \u00fa\u010delem a rozsahem poskytnut\u00fdch \u00fadaj\u016f.<\/p>\n

\n\t\t\u010cl\u00e1nek 3\n\t<\/h4>\n

\n\t\t\u00da\u010del zpracov\u00e1n\u00ed osobn\u00edch \u00fadaj\u016f\n\t<\/h2>\n\t

Cortex zpracov\u00e1v\u00e1 osobn\u00ed \u00fadaje za \u00fa\u010delem i) spln\u011bn\u00ed pr\u00e1vn\u00edch povinnost\u00ed, ii) marketingov\u00e9 komunikace, iii) p\u0159edsmluvn\u00ed komunikace, iv) n\u00e1bor\u016f, v) pln\u011bn\u00ed smluvn\u00edch vztah\u016f, vi) vylep\u0161en\u00ed zobrazovan\u00e9ho obsahu, vii) zabezpe\u010den\u00ed a viii) poskytnut\u00ed slu\u017eeb z\u00e1kaznick\u00e9ho servisu.<\/p>\n

 <\/p>\n

Additionally, we process personal data to detect and prevent violation of terms and conditions, abuse of any website’s component, law violation, hacking or phishing attacks, or any other malicious behavior.<\/p>\n

\n\t\t\u010cl\u00e1nek 4\n\t<\/h4>\n

\n\t\tIdentifikace osobn\u00edch \u00fadaj\u016f\n\t<\/h2>\n\t

Osobn\u00ed \u00fadaje zpracov\u00e1van\u00e9 Cortexem mohou zahrnovat n\u00e1sleduj\u00edc\u00ed \u00fadaje:<\/p>\n

i) Identifikace za\u0159\u00edzen\u00ed v\u010detn\u011b IP adresy, verze prohl\u00ed\u017ee\u010de, za\u0159\u00edzen\u00ed, opera\u010dn\u00edho syst\u00e9mu, rozli\u0161en\u00ed obrazovky a prohl\u00ed\u017eec\u00ed trasy.<\/p>\n

ii) Behavior\u00e1ln\u00ed data v\u010detn\u011b data a \u010dasu n\u00e1v\u0161t\u011bvy, d\u00e9lky n\u00e1v\u0161t\u011bvy, nav\u0161t\u00edven\u00fdch str\u00e1nek, mno\u017estv\u00ed prohl\u00ed\u017een\u00fdch str\u00e1nek, po\u010dtu n\u00e1v\u0161t\u011bv, n\u00e1v\u0161t\u011bv z r\u016fzn\u00fdch za\u0159\u00edzen\u00ed a interakc\u00ed s prvky webov\u00fdch str\u00e1nek.<\/p>\n

iii) Demografick\u00e9 \u00fadaje v\u010detn\u011b n\u00e1rodnosti, v\u011bku, pohlav\u00ed a geografick\u00e9 oblasti.<\/p>\n

iv) Any data submitted using embedded forms, including but not limited to full name, email address, telephone number, address, company, and any data provided in fields tagged “Your Message” or with any reasonable equivalent of this tag.<\/p>\n

\n\t\t\u010cl\u00e1nek 5\n\t<\/h4>\n

\n\t\tSd\u00edlen\u00ed osobn\u00edch \u00fadaj\u016f\n\t<\/h2>\n\t

Policie, \u010di jin\u00e9 st\u00e1tn\u00ed org\u00e1ny mohou po\u017e\u00e1dat o p\u0159\u00edstup k osobn\u00edm \u00fadaj\u016fm ve spr\u00e1v\u011b spole\u010dnosti Cortex. Cortex zp\u0159\u00edstupn\u00ed osobn\u00ed \u00fadaje policii, \u010di jin\u00fdm st\u00e1tn\u00edm org\u00e1n\u016fm v\u017edy, kdy je k tomu pr\u00e1vn\u011b povinen.<\/p>\n

 <\/p>\n

Cortex cooperates with subcontractors, who might process personal data on Cortex’s behalf. Subcontractors are predominantly cloud and IT vendors or marketing providers. All Cortex subcontractors are contractually obliged to comply with all regulations protecting personal data.<\/p>\n

 <\/p>\n

Cortex sd\u00edl\u00ed osobn\u00ed \u00fadaje s platformami pro analytick\u00e9, marketingov\u00e9 a funk\u010dn\u00ed \u00fa\u010dely. Sd\u00edlen\u00ed osobn\u00edch \u00fadaj\u016f s analytick\u00fdmi a marketingov\u00fdmi platformami je omezeno na nezbytn\u00e9 \u00fadaje pro jejich plnohodnotn\u00e9 fungov\u00e1n\u00ed.<\/p>\n

\n\t\t\u010cl\u00e1nek 6\n\t<\/h4>\n

\n\t\tPr\u00e1va subjektu osobn\u00edch \u00fadaj\u016f\n\t<\/h2>\n\t

The data subject has the right to opt-out from marketing communication using the “unsubscribe” option in the marketing communication itself or by contacting Cortex at info@cortex.cz<\/a>.<\/p>\n

 <\/p>\nSubjekt osobn\u00edch \u00fadaj\u016f m\u00e1 n\u00e1sleduj\u00edc\u00ed pr\u00e1va:
\ni) pr\u00e1vo na p\u0159\u00edstup k osobn\u00edm \u00fadaj\u016fm,
\nii) pr\u00e1vo na opravu, resp. dopln\u011bn\u00ed,
\niii) pr\u00e1vo na v\u00fdmaz v souladu s pravidly \u010dl\u00e1nku 17 GDPR,
\niv) pr\u00e1vo na omezen\u00ed zpracov\u00e1n\u00ed,
\nv) obdr\u017eet kopii osobn\u00edch \u00fadaj\u016f,
\nvi) pr\u00e1vo vzn\u00e9st n\u00e1mitku.\n

 <\/p>\n

Subjekt osobn\u00edch \u00fadaj\u016f m\u00e1 pr\u00e1vo odeslat st\u00ed\u017enost relevantn\u00edch org\u00e1n\u016fm ochrany osobn\u00edch \u00fadaj\u016f v \u010cesk\u00e9 republice.<\/p>\n

\n\t\t\u010cl\u00e1nek 7\n\t<\/h4>\n

\n\t\tBezpe\u010dnost osobn\u00edch \u00fadaj\u016f\n\t<\/h2>\n\t

Cortex implementoval v\u0161echny p\u0159im\u011b\u0159en\u00e9 mechanismy ochrany soukrom\u00ed a prevence neopr\u00e1vn\u011bn\u00e9ho p\u0159\u00edstupu k osobn\u00edm \u00fadaj\u016fm. Ochrana osobn\u00edch \u00fadaj\u016f se skl\u00e1d\u00e1 z organiza\u010dn\u00edch, technick\u00fdch a fyzick\u00fdch opat\u0159en\u00ed, kter\u00e9 jsou v souladu se sou\u010dasn\u00fdmi doporu\u010den\u00fdmi postupy pro zaji\u0161t\u011bn\u00ed dostate\u010dn\u00e9 \u00farovn\u011b ochrany.<\/p>\n

 <\/p>\n

Implementovan\u00e1 opat\u0159en\u00ed nejsou pops\u00e1na v tomto ve\u0159ejn\u011b p\u0159\u00edstupn\u00e9m dokumentu z d\u016fvodu zachov\u00e1n\u00ed jejich schopnosti chr\u00e1nit zpracov\u00e1van\u00e9 osobn\u00ed \u00fadaje.<\/p>\n

\n\t\t\u010cl\u00e1nek 8\n\t<\/h4>\n

\n\t\tUchov\u00e1n\u00ed osobn\u00edch \u00fadaj\u016f\n\t<\/h2>\n\t

V\u0161echny osobn\u00ed \u00fadaje jsou uchov\u00e1ny po dobu nezbytnou pro napln\u011bn\u00ed \u00fa\u010delu pro kter\u00fd byly shrom\u00e1\u017ed\u011bny. Del\u0161\u00ed uchov\u00e1n\u00ed osobn\u00edch \u00fadaj\u016f je mo\u017en\u00e9 pouze v p\u0159\u00edpadech, kdy je takov\u00e9 uchov\u00e1n\u00ed vy\u017eadov\u00e1no relevantn\u00edmi p\u0159edpisy \u010di st\u00e1tn\u00edmi org\u00e1ny.<\/p>\n

 <\/p>\n

\u00dadaje pro statistick\u00e9 a analytick\u00e9 \u00fa\u010dely jsou anonymizov\u00e1ny a n\u00e1sledn\u011b uchov\u00e1v\u00e1ny takov\u00fdm zp\u016fsobem, \u017ee je nelze p\u0159i\u0159adit ke konkr\u00e9tn\u00ed osob\u011b. Anonymizovan\u00e1 data ji\u017e nespadaj\u00ed do kategorie osobn\u00edch \u00fadaj\u016f, jsou tedy uchov\u00e1v\u00e1ny a zpracov\u00e1v\u00e1ny dle uv\u00e1\u017een\u00ed Cortexu.<\/p>\n

\n\t\t\u010cl\u00e1nek 9\n\t<\/h4>\n

\n\t\tPou\u017eit\u00ed soubor\u016f cookie\n\t<\/h2>\n\t

Cookies are small text files containing a string of characters to uniquely identify a browser. Cookies are sent to a device by a website owner or third parties. The majority of web browsers are by default set up to accept cookies since they are commonly necessary for a website’s smooth operation. In most cases, users can change the browser settings to refuse all cookies, block third party cookies, or notify whenever a cookie is sent.<\/p>\n

 <\/p>\n

CareCloud website uses technical cookies to facilitate smooth website operation and make interaction with website elements fully functional. CareCloud website further uses analytical cookies from Google Analytics; marketing cookies from Google Ads, Sklik, LinkedIn, Twitter, and Facebook to facilitate targeted marketing, measure conversions, and improve visitors’ experience, or personalize the website’s content.<\/p>\n

 <\/p>\nMore information about cookie functionality and a visitor’s ability to manage cookies can be found a
\nhttps:\/\/en.wikipedia.org\/wiki\/HTTP_cookie<\/a>\n

Pros\u00edme, nepou\u017e\u00edvejte CareCloud webov\u00e9 str\u00e1nky, nebo na\u0161e slu\u017eby, pokud nesouhlas\u00edte s pou\u017eit\u00edm cookie soubor\u016f.<\/p>\n

\n\t\t\u010cl\u00e1nek 10\n\t<\/h4>\n

\n\t\tCookies t\u0159et\u00edch stran\n\t<\/h2>\n\t

Third-party cookies follow the relevant third-party cookie policy. CareCloud’s website utilizes cookies of trustworthy and reputable parties. The list of links to third parties cookie policies follows Facebook<\/a>, Google Ads<\/a>, Google Analytics<\/a>, LinkedIn<\/a>, Sklik<\/a>, and Twitter<\/a>.<\/p>\n

\n\t\t\u010cl\u00e1nek 11\n\t<\/h4>\n

\n\t\tZm\u011bny dokumentu\n\t<\/h2>\n\t

Tento dokument m\u016f\u017ee b\u00fdt Cortexem aktualizov\u00e1n bez p\u0159edchoz\u00edho upozorn\u011bn\u00ed. Aktualizovan\u00e1 verze nab\u00fdv\u00e1 platnosti a \u00fa\u010dinnosti v okam\u017eiku jej\u00edho zve\u0159ejn\u011bn\u00ed na webov\u00fdch str\u00e1nk\u00e1ch.<\/p>\n

\n\t\tORIGIN\u00c1LN\u00cd CARECLOUD APLIKACE\n\t<\/h4>\n

\n\t\tRozv\u00edjejte sv\u016fj business s podporou t\u011bchto integrovan\u00fdch aplikac\u00ed\n\t<\/h2>\n \n \n \n \n \n \"\"\n Z\u00e1kazn\u00edk 360\n <\/a>\n \n \"\"\n Kampan\u011b a segmentace\n <\/a>\n \n \"\"\n Marketingov\u00e1 automatizace\n <\/a>\n \n \"\"\n Anal\u00fdza a predikce\n <\/a>\n \n \"\"\n V\u011brnostn\u00ed programy\n <\/a>\n \"\" Shipments & Warehouse <\/a>\n \"\" Billing & Invoices <\/a>\n \"\" E-shop & Administration <\/a>\n \"\" Webmail server <\/a>\n \"\" Rezerva\u010dn\u00ed syst\u00e9m <\/a>\n \n\n\n\t\t\t\t\"kreslo\"\n

\n\t\tP\u0158IPOJTE SE DO CLOUDU\n\t<\/h4>\n

\n\t\tChcete v\u011bd\u011bt v\u00edce o funkcionalit\u00e1ch platformy CDP & CRM CareCloud?\n\t<\/h2>\n
\n\t\n \n\t\n\tFill in your contact details to get answers to the questions you have about CareCloud – from product description and pricing to casual talk about your customers and your business. \nOne of our experts will contact you soon.\n\t\n \t\t