{"id":4016,"date":"2020-08-30T16:15:40","date_gmt":"2020-08-30T14:15:40","guid":{"rendered":"https:\/\/www.crmcarecloud.com\/?page_id=4016"},"modified":"2025-06-03T16:20:37","modified_gmt":"2025-06-03T14:20:37","slug":"integrovany-system-managementu","status":"publish","type":"page","link":"https:\/\/www.crmcarecloud.com\/cz\/integrovany-system-managementu\/","title":{"rendered":"Integrovan\u00fd syst\u00e9m managementu"},"content":{"rendered":"

\n\t\tIntegrovan\u00fd syst\u00e9m managementu\n\t<\/h1>\n\t

N\u00e1\u0161 chytr\u00fd integrovan\u00fd syst\u00e9m managementu (IMS) zaji\u0161\u0165uje dlouhodob\u011b zlep\u0161ov\u00e1n\u00ed v\u00fdkonov\u00fdch a kvalitativn\u00edch parametr\u016f, zam\u011bstnaneck\u00e9 i z\u00e1kaznick\u00e9 spokojenosti a kvality slu\u017eeb.<\/h4>\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tZJISTIT V\u00cdCE\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tNAPI\u0160TE N\u00c1M\n\t\t\t\t\t\t\t<\/a>\n

\n\t\tPolitika integrovan\u00e9ho syst\u00e9mu managementu\n\t<\/h2>\n\t

Spole\u010dnost Cortex, a.s., jako autor platformy CDP & CRM CareCloud, poskytuje komplexn\u00ed slu\u017eby v oboru v\u00fdvoje aplikac\u00ed a zpracov\u00e1n\u00ed z\u00e1kaznick\u00fdch dat. Spole\u010dnost byla zalo\u017eena v roce 1992 a d\u00edky sv\u00e9 rozs\u00e1hl\u00e9 zku\u0161enosti exceluje jak v \u00farovni dovednost\u00ed a kvalit\u011b zam\u011bstnanc\u016f, tak i spokojenosti z\u00e1kazn\u00edk\u016f.<\/p>\n

Z\u00e1kladn\u00edm c\u00edlem firemn\u00ed strategie je p\u0159istupovat ke ka\u017ed\u00e9mu klientovi individu\u00e1ln\u011b a plnit tak co nejl\u00e9pe jeho po\u017eadavky a p\u0159\u00e1n\u00ed. Spole\u010dnost poskytuje profesion\u00e1ln\u00ed konzultace s ohledem na velikost a povahu projektu. Management spole\u010dnosti d\u016fsledn\u011b db\u00e1 na dodr\u017eov\u00e1n\u00ed princip\u016f IMS s c\u00edlem trval\u00e9ho udr\u017een\u00ed nadstandardn\u00ed kvality poskytovan\u00fdch slu\u017eeb.<\/p>\n

\n\t\tPOSKYTUJEME KVALITN\u00cd PRODUKTY V\u017dDY A ZA V\u0160ECH OKOLNOST\u00cd\n\t<\/h4>\n\t

S na\u0161imi klienty komunikujeme, naslouch\u00e1me jim, reagujeme na zp\u011btnou vazbu a neodkladn\u011b \u0159e\u0161\u00edme jejich po\u017eadavky. Principy kvality a bezpe\u010dnosti dat jsou sou\u010d\u00e1st\u00ed ka\u017ed\u00e9ho obchodn\u00edho rozhodnut\u00ed, ka\u017ed\u00e9ho projektu i firemn\u00edch c\u00edl\u016f v souladu s uzn\u00e1van\u00fdmi etick\u00fdmi hodnotami.<\/p>\n\t\t\t\t\n\t\t\t\t\"IntegratedManagementSystem\"\n\t\t\t\t<\/a>\n

\n\t\tNEUST\u00c1L\u00c9 ZLEP\u0160OV\u00c1N\u00cd POSKYTOVAN\u00ddCH PRODUKT\u016e\n\t<\/h4>\n\t

Cel\u00e1 firma se zam\u011b\u0159uje na dlouhodob\u00e9, smyslupln\u00e9 a trval\u00e9 procesy v\u00fdvoje a zlep\u0161ov\u00e1n\u00ed poskytovan\u00fdch slu\u017eeb na z\u00e1klad\u011b IMS princip\u016f. Tento proces zahrnuje v\u00fdb\u011br a hodnocen\u00ed kvality slu\u017eeb dodavatel\u016f, obchodn\u00edch partner\u016f a sou\u010dasn\u011b neust\u00e1l\u00fd rozvoj znalost\u00ed a dovednost\u00ed v\u0161ech zam\u011bstnanc\u016f.<\/p>\n

\n\t\tP\u00c9\u010cE O ZAM\u011aSTNANCE\n\t<\/h4>\n\t

Ka\u017ed\u00fd zam\u011bstnanec p\u0159irozen\u011b odpov\u00edd\u00e1 za kvalitu sv\u00e9 pr\u00e1ce a proto je spokojenost, motivace a kvalifikace ka\u017ed\u00e9ho zam\u011bstnance pevnou sou\u010d\u00e1st\u00ed IMS. Samoz\u0159ejmou sou\u010d\u00e1st\u00ed p\u00e9\u010de o zam\u011bstnance je veden\u00ed ke znalosti a dodr\u017eov\u00e1n\u00ed z\u00e1sad informa\u010dn\u00ed bezpe\u010dnosti a spole\u010densk\u00e9 odpov\u011bdnosti.<\/p>\n

\n\t\tKOMUNIKACE S IMS SUBJEKTY\n\t<\/h4>\n\t

V\u0161echny subjekty, se kter\u00fdmi spole\u010dnost spolupracuje a kter\u00fdch se poskytovan\u00e9 slu\u017eby dot\u00fdkaj\u00ed, jsou zahrnuty do integrovan\u00e9ho syst\u00e9mu managementu. Jedn\u00e1 se zejm\u00e9na o dodavatele, subkontraktory, obchodn\u00ed partnery, p\u0159idru\u017een\u00e9 spole\u010dnosti, klienty a jejich z\u00e1kazn\u00edky i ve\u0159ejnost.<\/p>\n

\n\t\tPR\u00c1VN\u00cd REGULACE\n\t<\/h4>\n\tV\u0161echny na\u0161e aktivity prob\u00edhaj\u00ed v souladu s platnou legislativou. Neust\u00e1le monitorujeme pr\u00e1vn\u00ed i jin\u00e9 po\u017eadavky a na jejich z\u00e1klad\u011b prov\u00e1d\u00edme upgrade a \u00fapravy postup\u016f. Na\u0161e \u010dinnost tak v\u017edy odpov\u00edd\u00e1 relevantn\u00edm legislativn\u00edm po\u017eadavk\u016fm.
\n\n

\n\t\tTHE COMMITMENT OF THE COMPANY’S MANAGEMENT\n\t<\/h4>\n\t

Company’s management fully supports the policy of the IMS. It commits to comply with it, to require compliance from all employees and ensure human, financial and material sources and constant improvement of the IMS.<\/p>\n

The Company’s management is responsible for the implementation of this policy in a way that it follows all legal laws and regulations in the field of quality and information security. Principles of this policy are obligatory for all employees of the Company.<\/p>\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tOBJEVTE V\u00cdCE\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tNAPI\u0160TE N\u00c1M\n\t\t\t\t\t\t\t<\/a>\n

\n\t\tORIGIN\u00c1LN\u00cd CARECLOUD APLIKACE\n\t<\/h4>\n

\n\t\tRozv\u00edjejte sv\u016fj business s podporou t\u011bchto integrovan\u00fdch aplikac\u00ed\n\t<\/h2>\n \n \n \n \n \n \"\"\n Z\u00e1kazn\u00edk 360\n <\/a>\n \n \"\"\n Kampan\u011b a segmentace\n <\/a>\n \n \"\"\n Marketingov\u00e1 automatizace\n <\/a>\n \n \"\"\n Anal\u00fdza a predikce\n <\/a>\n \n \"\"\n V\u011brnostn\u00ed programy\n <\/a>\n \"\" Shipments & Warehouse <\/a>\n \"\" Billing & Invoices <\/a>\n \"\" E-shop & Administration <\/a>\n \"\" Webmail server <\/a>\n \"\" Rezerva\u010dn\u00ed syst\u00e9m <\/a>\n \n\n\n

\n\t\tZ\u00cdSKEJTE ODPOV\u011aDI\n\t<\/h4>\n

\n\t\tLet’s Talk CLOUD and Explore How to Grow Your Business\n\t<\/h2>","protected":false},"excerpt":{"rendered":"

Integrated Management System Our smart Integrated Management System (IMS) shows the commitment to increased performance, employee and customer satisfaction, and continuous improvement. Learn more Get in Touch The Policy of the Integrated Management System Cortex, a.s. as Customer Data Platform & CRM CareCloud developer provides complex services in the field of application development and customer…<\/p>","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":"","_wp_rev_ctl_limit":""},"class_list":["post-4016","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.crmcarecloud.com\/cz\/wp-json\/wp\/v2\/pages\/4016","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.crmcarecloud.com\/cz\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.crmcarecloud.com\/cz\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.crmcarecloud.com\/cz\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.crmcarecloud.com\/cz\/wp-json\/wp\/v2\/comments?post=4016"}],"version-history":[{"count":5,"href":"https:\/\/www.crmcarecloud.com\/cz\/wp-json\/wp\/v2\/pages\/4016\/revisions"}],"predecessor-version":[{"id":9120,"href":"https:\/\/www.crmcarecloud.com\/cz\/wp-json\/wp\/v2\/pages\/4016\/revisions\/9120"}],"wp:attachment":[{"href":"https:\/\/www.crmcarecloud.com\/cz\/wp-json\/wp\/v2\/media?parent=4016"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}